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Description
Professional and Therapeutic Communication eBookCondition: BRAND NEW ISBN: 9780195596144 Year: 2015 Publisher: Oxford University Press ANZ Description: Professional and Therapeutic Communication focuses on all aspects of interpersonal interaction that are essential to safe, high quality healthcare. It takes a practical approach to concepts fundamental to both the communication and therapeutic elements of the caring relationship and helps students develop essential skills for effectively
Condition: BRAND NEWISBN: 9780195596144
Year: 2015
Publisher: Oxford University Press ANZ
Description:
Professional and Therapeutic Communication focuses on all aspects of interpersonal interaction that are essential to safe, high quality healthcare. It takes a practical approach to concepts fundamental to both the communication and therapeutic elements of the caring relationship and helps students develop essential skills for effectively communicating with clients, consumers and colleagues across a broad range of settings. With contributors from a range of professional groups including nursing, midwifery, psychology and occupational therapy, this book recognises the interprofessional nature of contemporary healthcare delivery and prepares students for future practice in diverse clinical environments. Key featuresCase studies and practitioner profiles engage readers in the day-to-day lives of health professionalsCritical thinking and reflection questions in each chapter help readers apply key concepts to real-life situations and reflect on their own experiencesKey terms, margin notes, summary points and useful web links in each chapter to support and further learning
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★★★★★ 4
Protection plan
Good
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Reviewed in the United States on March 30, 2026
★★★★★ 5
never give up
Product was as advertised even though item was over a year old, I was taken care of.
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Reviewed in the United States on June 12, 2026
★★★★★ 5
Great job by Asurion!
Asurion handled my claim quickly and efficiently. My return was picked up by UPS and an Amazon gift card for the full amount was received as promised. Very happy with the process.
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Reviewed in the United States on April 17, 2026
★★★★★ 1
Make sure you read the terms and conditions and don't let them off the hook
Asurion is counting on the fact that you don't know how to read. They made the claim process aggravating and as difficult as possible. I CAN read and had to review the terms and conditions with them on the phone and threaten to involve an attorney before they would honor the coverage. They tried to say my product was not portable, when the word "portable" is literally in the name of the product. Then they tried to say the the accidental drop was not covered, but it clearly states in the terms and conditions that an accidental drop and a cracked screen is a covered event. I buy the coverage almost every time I am offered it, but I will be rethinking that going forward and Amazon should consider finding a different company to issue the protection plans for their products because I fear this is the beginning of a lot of complaints. I have filed a claim in the past and it was very straightforward and easy, but they must have a new company managing the plans now, because it was anything but easy. If I was an older person who was not tech savy, or who just took someone's word at face value, I would be out the cost of my item and the protection plan. BUYER BEWARE
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Reviewed in the United States on August 20, 2025
★★★★★ 5
Refunded money quickly
Good service
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Reviewed in the United States on May 3, 2026