SKU: 55988097277

Leadership Without Easy Answers

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Description

Leadership Without Easy AnswersThe economy uncertain, education in decline, cities under siege, crime and poverty spiraling upward, international relations roiling: we look to leaders for solutions, and when they don't deliver, we simply add their failure to our list of woes. In doing do, we do them and ourselves a grave disservice. We are indeed facing an unprecedented crisis of leadership, Ronald Heifetz avows, but it stems as much from our demands and expectations as from any

The economy uncertain, education in decline, cities under siege, crime and poverty spiraling upward, international relations roiling: we look to leaders for solutions, and when they don't deliver, we simply add their failure to our list of woes. In doing do, we do them and ourselves a grave disservice. We are indeed facing an unprecedented crisis of leadership, Ronald Heifetz avows, but it stems as much from our demands and expectations as from any leader's inability to meet them. His book gets at both of these problems, offering a practical approach to leadership for those who lead as well as those who look to them for answers. Fitting the theory and practice of leadership to our extraordinary times, the book promotes a new social contract, a revitalization of our civic life just when we most need it.

Drawing on a dozen years of research among managers, officers, and politicians in the public realm and the private sector, among the nonprofits, and in teaching, Heifetz presents clear, concrete prescriptions for anyone who needs to take the lead in almost any situation, under almost any organizational conditions, no matter who is in charge, His strategy applies not only to people at the top but also to those who must lead without authority--activists as well as presidents, managers as well as workers on the front line.

ABOUT THE AUTHOR

Ronald Heifetz is a cofounder and Principal of Cambridge Leadership Associates and the author of numerous books on adaptive leadership, with over fifty years of teaching and leadership consulting experience between them.

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SKU: 55988097277

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Sarabreit
Belleville, US
★★★★★ 4
Worth it albeit online claim process need work
I submitted the claim online twice and each time the claim was denied due to missing documents, which I included. Calling the customer service center was helpful. Shout out to UPS, who picked up the returned item and provided a receipt. Still recommend getting protection, might be an exercise of patience but still worth it.
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Reviewed in the United States on April 5, 2026
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lighthead
Dallas, US
★★★★★ 5
Absolutely buy this insurance for any product you care about!
I usually don't buy the protection plan for appliances, but the combination of previous experiences with milk frothers that inexplicably and quickly failed taught me to do so this time with my Maestri House milk frother, bought for $70. I'm so glad I did! It shorted out at 22 months, and the company refused to help. I filed my claim with Asurion, got a return label immediately, sent it back that day, and was notified within a couple of days that the total cost of the frother was now ready and waiting for me in my Amazon account. It was so easy, so seamless, and so quick! I researched new (non-Maestri House) frothers, and bought a highly-praised one for the same price--with another 3-year plan from Asurion. So well worth a few more dollars to protect an appliance that I can't start my day without!
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Reviewed in the United States on February 14, 2026
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ALEXANDER
Port Orchard, US
★★★★★ 1
First time claim with Asurion, definitely SHADY
This whole thing is really shady. I just called to file a claim for a juicer that I purchased at the same time for coverage. The guy asked for my name, address, than wanted my claim number.... but I was calling to file a claim. I told him I had an order number, so he said Yea give me that. "Now I need your 16 digit credit card number. Thats when I STOPPED. I asked him how does this process work. He said I needed to give him my credit card number first. I repeated ... "can you just tell me how this is going to process so I understand". He then said, "thank you have a blessed day" and hung up. Not odd disconnected, he just hung up. I don't think I'll be buying the Asurion protection anymore. I'll try amazon direct and give an update if I have one. March 12, 2026
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Reviewed in the United States on March 12, 2026
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beckyod
Omaha, US
★★★★★ 5
So Worth It!!
My Keurig died and I went to order another one. I did "buy it again" because I really loved the last one. It showed my purchase date and I was suprized that I hadn't been it that long. I had purchased the protection plan and decided to go ahead and see if they would cover it, thinking that it would be too complicated to complete, but......It literally took less that ONE MINUTE!!! I printed the return label, took it to the UPS store and within hours had a gift card to my Amazon account! I always add Asurion, but this was the first time I had to use it!!! TOTALLY WORTH the $8 for 3 years protection!! Thank You so much Asurion!!
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Reviewed in the United States on February 6, 2026
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Tman
San Leandro, US
★★★★★ 5
Warranty honored.
Great warranty called they replaced product under the warranty I purchased
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Reviewed in the United States on May 31, 2026

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