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Description
Managing the Professional Service Firm**** Condition: BRAND NEW ISBN: 9780743231565 Format: Trade paperback (UK) Year: 2003 Publisher: Simon & Schuster Pages: 368 Description: Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product based industries. Second, professional services are highly personalised, involving the skills of individuals.
****Condition: BRAND NEW
ISBN: 9780743231565
Format: Trade paperback (UK)
Year: 2003
Publisher: Simon & Schuster
Pages: 368
Description:
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'
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4.8 ★★★★★
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Product Reviews
★★★★★ 5
Great product
Scent: Orange, Size: 10.82 Fl Oz (Pack of 1)
Highly rated for skin‑tone evening, niacinamide and azelaic acid help with dullness and texture while keeping moisture balanced. Great for daily use and supports the skin barrier.
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Reviewed in the United States on February 6, 2026
★★★★★ 5
Skin Brightening
Scent: Orange, Size: 10.82 Fl Oz (Pack of 1)
Love It
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Reviewed in the United States on April 28, 2026
★★★★★ 1
I’m disappointed. This product is too small and not worth $20.
Scent: Orange, Size: 10.82 Fl Oz (Pack of 1)
Terrible
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Reviewed in the United States on May 21, 2026
★★★★★ 5
Works
Scent: Rose, Size: 2.5 Fl Oz (Pack of 1)
Works
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Reviewed in the United States on March 28, 2026
★★★★★ 5
Moisturizing
This lip balm is really nice. I am constantly buying new lip balm, and this has really impressed me. It keeps your lips very moisturized for quite a long time. I thought it was going to be the size of chap stick, but it’s actually the size of an Elmers glue stick, so it’s well worth the price. I will definitely buy again, if I ever run out 😁
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Reviewed in the United States on November 2, 2025