SKU: 83809074451

HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service El E920 Svc

$915.60 $1017.33
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Description

HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service El E920 SvcIntroducing the HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention Extended Service 3 Year Service. This essential service package is designed to provide businesses with the utmost confidence and peace of mind regarding their HPE products. With a focus on minimizing downtime and maximizing productivity, this service ensures that your technology remains operational and efficient over an extended period. Comprehensive Support:

Introducing the HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service. This essential service package is designed to provide businesses with the utmost confidence and peace of mind regarding their HPE products. With a focus on minimizing downtime and maximizing productivity, this service ensures that your technology remains operational and efficient over an extended period.

  • Comprehensive Support: Enjoy robust support with 9 x 5 on-site maintenance services that ensure your systems are well-maintained and any issues are swiftly addressed.
  • Next Business Day Service: Our commitment to a Next Business Day response for parts and labor within a 160 km distance from your site guarantees that your operations continue with minimal interruption.
  • Comprehensive Defective Material Retention: This service includes defective material retention, allowing you to retain components that may need replacement, thus reducing additional costs and complexities.
  • Parts Replacement Service: Should any issues arise, the HPE Pointnext service includes parts replacement, ensuring that problems are resolved quickly and efficiently.
  • Cost Efficiency: The service characteristics involving parts and labor help minimize your inventory costs, offering maximum dependability while keeping your budget in check.

Technical Details of Product

  • Service Duration: 3 Years
  • Service Type: On-site Maintenance
  • Support Hours: 9 x 5
  • Response Time: Next Business Day
  • Coverage Radius: 160 km from customer site

How to Install

To take advantage of the HPE Pointnext Tech Care Basic service, simply follow these steps:

  1. Purchase the HPE Pointnext Tech Care Basic service package alongside your HPE products.
  2. Ensure that your HPE product is registered with HPE to activate your service plan.
  3. Contact HPE support or your HPE reseller for any immediate questions or needs regarding service initiation.
  4. Keep your contact information updated with HPE for seamless communication regarding service requests.
  5. In the event of an issue, reach out to HPE support for prompt service, utilizing the Next Business Day response advantage.

Frequently Asked Questions

What is included in the HPE Pointnext Tech Care Basic service?

The service includes on-site maintenance, parts and labor service, and comprehensive defective material retention, ensuring that all your support needs are met.

How quickly can I expect service after I report an issue?

You can expect a Next Business Day response for parts and labor, provided your location is within 160 km of an HPE support center.

Can I retain defective materials for future use?

Yes, the Comprehensive Defective Material Retention feature allows you to keep defective components, which can help in managing your inventory and reducing costs.

Is there a limit to the number of service requests I can make?

There is no limit to the number of service requests you may submit; the service is designed to support your operational needs consistently over the 3-year term.

What are the hours of support?

Support is available 9 x 5, ensuring that assistance is accessible during standard business hours to address any concerns that may arise.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 83809074451

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4.5 ★★★★★
Based on 5 reviews
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Product Reviews
S
Verified Purchase
Scott Liske
Chelsea, US
★★★★★ 5
Bright
Color: 7*5in Cube LED Pod
Very bright, good quality
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 12, 2026
R
Verified Purchase
Riik
Battle Creek, US
★★★★★ 5
Easy to install
Color: 4*2.5in Cube LED Pod
Definitely more than I expected. .. dang good product and easy to install
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 11, 2026
R
Verified Purchase
rkruz
Alexandria, US
★★★★★ 4
Easy Install Onto Jeep JKU, No Switch Backlight or Mounting Holes, Great Customer Service
Color: 5in Cube LED Pod, Color: 5in Cube LED Pod
I installed the Auxbeam 5" 168W LED Cube Pods onto my Jeep JKU Anniversary Steel Bumper. It was an easy install with some YouTube videos to help me snake the cables into the cab. The unused holes in the steel bumper were the perfect size to fit the mounting bolts on the pod lights, and there was plenty of room to reach under the top edge of the bumper to install the nuts with some Loctite. To snake the provided cable through the firewall, I had to remove the installed socket. This was easy to do by simply recessing the retainer clip on each pin, taking a picture of the wired connector before releasing the wires so I knew how to reassemble, snaking the connectorless cable through the firewall into the cab where the pins were then reinserted and locked into the connector. I dressed the cable by zip tie to the existing wire harness at the top of the engine bay. In the cab, I pulled the side panel from the dash (driver's side) and made a small hole for the cable in the panel. After cleaning the dash with alcohol, the adhesive-backed switch seems to hold nicely in place. The lights were very bright and did a great job of illuminating the front and sides of the trail ahead of me. No backlight on the switch, which is a necessity, and I dont understand why that feature is not present. Also, there is no through hole to mount as the adhesive back won't stay attached, so the lack of a mounting hole is a big negative as well. 5 Month UPDATE: One of the lights got water inside. I noticed two screws that hold the glass cover were loose on the bottom of both sides. The other light also had the same loose screws but no water under the glass. I contacted Auxbeam, and they replaced the entire set in 2 days. Very awesome customer service.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 25, 2023
K
Verified Purchase
Kevin Sanguansukdikosol
San Leandro, US
★★★★★ 5
Brightness and quality
Color: 4*2.5in Cube LED Pod
Got this for my 2024 Crosstrek. Got this one specifically due to its functionality that I wanted, quality for the price and it looks great especially DRL. I leave the Amber cover on most of the time. If you want the DRL to be on while the car is on, you can do that but it has to be rewired which I did. Love the brightness. I’ve been having this on my Crosstrek for a few months now and have no issues.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 3, 2026
T
Verified Purchase
Thomas Chapman
Los Angeles, US
★★★★★ 5
Bright lights
Color: 4*2.5in Cube LED Pod
Installed these on my Bronco as ditch lights. Very bright light and I like that you can have them be white or put the cover on them for and amber light look. Took about 30 minutes to install and wire to the upfitter switches. They shoot a wide angle covering your blind spots on dark roads. I got these to replace a three inch ditch light. They're made from heavy duty metal and stand up to the extreme weather. I like them so much that I purchased the seven inch lights and install them on the front bumper. For what they cost it was a price that I couldn't pass up. I highly recommend these lights.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 17, 2026

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