SKU: 81565937832

HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service geline 300 Svc

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Description

HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service geline 300 SvcAchieve maximum uptime and predictable expenses with HPE Pointnext Tech Care Essential. This Extended Service combines proactive maintenance, rapid on site support, and Comprehensive Defective Material Retention (DMR) to keep your HP systems performing at their best. With a generous 5 year duration, 24 7 coverage, and a guaranteed 4 hour on site response, you gain peace of mind knowing critical infrastructure is protected against unexpected downtime.

Achieve maximum uptime and predictable expenses with HPE Pointnext Tech Care Essential. This Extended Service combines proactive maintenance, rapid on-site support, and Comprehensive Defective Material Retention (DMR) to keep your HP systems performing at their best. With a generous 5-year duration, 24/7 coverage, and a guaranteed 4-hour on-site response, you gain peace of mind knowing critical infrastructure is protected against unexpected downtime. The service is designed to streamline operations, minimize disruption, and optimize total cost of ownership by including parts and labor, on-site service, and convenient coverage within 100 miles of your location.

Whether you manage a data center, a distributed IT environment, or a business that runs on mission-critical workloads, Tech Care Essential provides a scalable, dependable maintenance solution. The program emphasizes fast, decisive action and clear budgeting, so your IT team can focus on strategic initiatives rather than reactive repairs. On-site visits reduce transportation delays, preserve system configurations, and enable technicians to diagnose and repair issues in the context of your environment. With 24x7 support, you can rely on assistance whenever you need it most, around the clock.

  • Comprehensive 5-year Extended Service with 24x7 coverage, a guaranteed 4-hour on-site response, and the inclusion of Comprehensive Defective Material Retention. This combination reduces unplanned downtime and helps you plan IT spend with confidence.
  • On-site service within 100 miles of your location ensures rapid, hands-on support from qualified technicians who can perform maintenance, diagnostics, and repairs without shipping hardware off-site, preserving system context and minimizing disruption.
  • Parts and labor are included, delivering a single, predictable cost model for maintenance. With no hidden fees for common service tasks, you can budget effectively while enjoying timely task completion and improved device availability.
  • Defective Material Retention (DMR) provides access to failed components for inspection and analysis, supporting root-cause investigation and proactive improvements to hardware reliability and firmware compatibility.
  • Maintenance-focused service design plus 24x7 access means critical systems stay online, workloads run smoothly, and MTTR (mean time to repair) is reduced—keeping essential business operations ahead of schedule.

Technical Details of HPE Pointnext Tech Care Essential

  • Service type: HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service
  • Duration: 5 years
  • Support coverage: 24x7 with guaranteed 4-hour on-site response
  • On-site delivery: Yes, with service location at the customer site
  • Geographic coverage: Includes on-site service within 100 miles of the customer location
  • Includes: Parts and labor, maintenance services, and Comprehensive Defective Material Retention

how to install HPE Pointnext Tech Care Essential

Activating this service is straightforward and is designed to integrate with your existing HP hardware lifecycle. Follow these steps to ensure a smooth activation and rapid start of coverage:

  • Confirm eligibility and service availability for your site within 100 miles of your physical location.
  • Gather essential product identifiers, including the model, serial number, and the service tag or SKU for the systems to be covered.
  • Contact your Hewlett Packard Enterprise representative or your authorized channel partner to initiate the service contract and obtain a formal quote.
  • Provide the required documentation and business details to finalize the Extended Service agreement, including preferred on-site maintenance windows and escalation contacts.
  • Schedule onboarding and on-site visits as needed. Ensure that the customer’s site access, safety requirements, and any special equipment needs are communicated to the technical team.
  • Once active, a certified HPE technician will coordinate with your team to verify coverage, review current configurations, and establish a maintenance plan that aligns with operational priorities.

Activation typically occurs in conjunction with your hardware purchase or existing service contracts. Your HPE account team or partner will guide you through the required forms, terms, and acceptance criteria, ensuring a swift path from contract signing to on-site support availability. By outlining service windows, response expectations, and the inclusion of Defective Material Retention, you gain clarity on what to expect and how to measure success over the 5-year horizon.

Frequently asked questions

  • What does HPE Pointnext Tech Care Essential include? It provides extended on-site maintenance with 24x7 support, a 4-hour on-site response, and Parts & Labor coverage, along with Comprehensive Defective Material Retention to support analysis of failed components.
  • What is Comprehensive Defective Material Retention? DMR allows for retention and analysis of defective hardware to aid root-cause investigations, improve reliability, and inform future configurations or remediation steps.
  • What does 4-hour on-site response mean? For eligible locations within 100 miles, a qualified technician will arrive at your site within four hours of the service request to perform maintenance or repair work.
  • How long does the service last? The service is designed as a 5-year Extended Service, providing long-term coverage and predictable budgeting for maintenance and support.
  • How do I activate the service? Activation typically requires your hardware service tag or SKU, a valid contract, and scheduling with HPE Pointnext or an authorized partner. Your account team will guide you through the process.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 81565937832

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4.3 ★★★★★
Based on 17 reviews
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Product Reviews
A
Verified Purchase
Amazon Customer
Omaha, US
★★★★★ 5
Super cute
Color: Bunny (Mauve), Size: Small
Super cute and fuzzy. Definitely perfect size for a puppy and not too loud. The fur is very soft and the nose is sown on not a hard piece that can be chewed on. Very good quality too.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 3, 2026
B
Verified Purchase
Buyer
Phoenix, US
★★★★★ 4
Normally amazing
Color: Spiky Ball (Blue, Orange), Size: Medium
We have purchased these slightly spiky dog balls several times for our very strong jaw heavy chewer dogs and they’ve been amazing. They don’t break down they don’t get torn apart the squeakers don’t even pop out of them. So we ordered another package because we’ve lost a few outside to the lawnmower… oops and the package that got delivered today had only one ball that squeaks and the other does not. THIS IS A PROBLEM ! Unfortunately my female dog got to the new squeaking ball first and my male got to the non-squeaking ball and he was NOT happy. Basically once they claim a ball it’s theirs and the other dogs don’t go near the ball they claimed. So he’s following my female around and every time she squeaks the ball and I’m just waiting for him to attempt to take it from her causing damage to her. Normally… These are amazingly fun, tough, durable but also squeaking balls (that’s rare in a tough ball) that my dogs absolutely love. This time just got a bad batch I guess. When they squeak the dogs LOVE them. After several months of play the squeaker might break inside of the ball but the ball never comes apart or gets damaged. And we as the owners love that they don’t break down are not able to be ripped or torn even by our very strong jawed and big jaw muscle dogs. They are also great for in the house play because they’re small enough that they fit completely inside our dog‘s mouth but obviously not small enough to get swallowed so when we throw them in the house for fetch the dogs can jump up and catch them fully in their mouth so they don’t cause any damage to the walls when they hit the walls. They’re not super heavy but they’re incredibly durable. Definitely worth the price especially if you have heavy chewers or big jaw muscle dogs.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 28, 2026
M
Verified Purchase
MADDY
West Palm Beach, US
★★★★★ 5
Best fun indestructible toy
Color: Crinkle Duck (Yellow), Size: Large
Truly indestructible no matter how much our oittie tries. She has owned it for three months works at destroying every day with no success. She carries it everywhere. Best purchase for chewer, more fun than the popular rubber heavy duty toy. Do not hesitate your pup will thank you for this fun distraction.
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Reviewed in the United States on May 30, 2026
P
Verified Purchase
peter contino
Battle Creek, US
★★★★★ 5
My dog loves this toy!
Color: Bunny (Gray), Size: Large, Color: Bunny (Gray), Size: Large
High quality, big toy, perfect for a medium to large size dog. After a few months of serious chewing I had to buy another one, but well worth the money! Rocky loves it.
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Reviewed in the United States on June 11, 2026
D
Verified Purchase
Denise Boyd
Charlottesville, US
★★★★★ 4
Great toy but if your dog is an aggressive chewer, please think twice.
Color: Crinkle Chicken (Brown), Size: Large
I received this on May 23rd and on June 8th, after playing with this thing every day, our recently acquired 36 lb dog finally ripped it open and got out all the plastic and the squeaky part. Lily Belle will miss you, chicken. Lily loooooved this toy! She'd toss it in the air, chew on it, pull it with her teeth etc. but as much as she loved it, we won't replace it. It's just not durable enough for her. If your dog is an aggressive chewer, you might want to try a different toy. I hate that this lasted just a smidge over two weeks because Lily seemed to truly enjoy this toy. RIP, squeaky chicken!
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Reviewed in the United States on June 9, 2026

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