Poly SHS 2355-11 Push-to-Talk Adapter — USB Type A Connectivity for Headsets

Enhance your communication workflow with the Poly SHS 2355-11 Push-to-Talk Adapter, a compact USB Type A accessory purpose-built to give you precise, instant control over your headset microphone. This adapter is designed for busy professionals in contact centers, remote teams, and hybrid work environments who rely on quick, reliable PTT (push-to-talk) functionality during calls, collaborations, and meetings. The 2355-11 model blends Poly’s trusted audio quality with a simple plug-and-play experience, eliminating the friction of software-based toggles and complex configurations. It seamlessly bridges your headset to your computer, delivering crisp, natural voice transmission and dependable microphone activation when you press the PTT button. The black finish complements most headset colors and desk setups, while its streamlined form factor keeps your workstation tidy and distraction-free. Whether you’re running Windows, macOS, or Linux-based softphones, this adapter is engineered to deliver consistent performance across a wide range of UC applications, video conferencing platforms, and customer-service tools. In short, the Poly SHS 2355-11 Push-to-Talk Adapter is a practical upgrade that simplifies heavy call-duty days, reduces handling time, and helps teams stay focused on the conversation at hand.

• The Poly SHS 2355-11 uses USB Type A connectivity to deliver universal compatibility with PCs, laptops, and docking stations, enabling plug-and-play deployment without specialized drivers or complex setup. This makes it ideal for mixed-device environments, shared workstations, and hot-desking scenarios where you need reliable audio control right out of the box.
• Dedicated Push-to-Talk (PTT) control provides instant microphone activation, helping agents, agents-on-the-go, and meeting participants respond quickly with minimal delays. The PTT button is designed for comfortable, repeated use during long calls, reducing fatigue and enabling natural, real-time conversations with customers and teammates.
• Broad headset compatibility means you can pair the adapter with Poly headsets as well as a wide range of third-party USB headsets. The result is flexible integration across existing hardware investments, preserving your headset ecosystem while delivering dependable audio routing for both input and output streams.
• Compact, durable design supports everyday desk use and mobile work environments. The adapter’s low-profile footprint fits neatly on a monitor stand or in a desk drawer, and its robust internal components are built to withstand daily handling during back-to-back calls and extended shifts.
• Plug-and-play reliability with minimal maintenance makes the SHS 2355-11 a cost-effective solution for teams adopting BYOD policies or upgrading their headsets. No software conflicts, no driver updates, and straightforward troubleshooting help you keep momentum during busy workdays.

Technical Details of Poly SHS 2355-11 Push-to-Talk Adapter

• Connectivity: USB Type-A interface for broad compatibility with computers and docking stations.
• Color: Black, designed to blend with most headset lines and desk aesthetics.
• Headset compatibility: Works with Poly-certified headsets and many third-party USB headsets via standard USB connectors.
• Push-to-talk: Dedicated inline PTT control to instantly activate microphone input in compatible softphones and UC apps.
• Plug-and-play: No driver installation required on supported operating systems; auto-detects as a USB audio device.

How to Install Poly SHS 2355-11 Push-to-Talk Adapter

• Unpack the adapter and locate the USB Type-A connector. Plug it into a free USB port on your computer, docking station, or USB hub.
• Connect your headset to the adapter’s headset port, ensuring a secure connection. Confirm that the headset is properly seated and recognized by the system.
• Power on your computer if needed, and open your operating system’s sound settings. Select the Poly SHS 2355-11 as the default input and output device to route microphone and playback through the adapter.
• Launch your preferred UC, softphone, or video conferencing application. Check the audio device settings to confirm that the adapter is selected for both microphone input and speaker output.
• Test the Push-to-Talk button during a call or test call to ensure the microphone activates immediately when pressed and deactivates when released. Adjust sensitivity or volume within the application if necessary for optimal performance.

Frequently asked questions

• What is the Poly SHS 2355-11 Push-to-Talk Adapter used for? It is a USB audio accessory that provides a dedicated push-to-talk control for headset-based communication, enabling instant microphone activation on compatible softphones, collaboration apps, and UC platforms.
• Is the device compatible with all headsets? The adapter is designed to work with Poly headsets and most third-party USB headsets via standard USB connections; however, some headset-specific features may vary by model and software integration.
• Do I need drivers to use the adapter? No driver installation is required on supported operating systems. It functions as a plug-and-play USB audio device, simplifying setup and reducing IT overhead.
• Which platforms does it support? The adapter is compatible with common desktop operating systems and works with a wide range of UC applications, softphones, and video conferencing tools across Windows, macOS, and Linux environments, depending on driver and application support.
• How do I configure PTT in my softphone? After connecting the adapter, select it as the default input/output device in your OS settings and within your softphone’s audio settings. In many cases, the PTT function is toggled via the PTT button on the adapter or configured within the softphone’s hotkey or keybind options for “Push to Talk.”