SKU: 66086478916

StorageCraft Premium Support - 1 Year - Service pgov/edu15pk1y

Sale price$176.38 Regular price$195.98
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Ships within 48 hours · Estimated delivery Aug 10 - Aug 15

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Description

StorageCraft Premium Support - 1 Year - Service pgov/edu15pk1yExperience unparalleled peace of mind with StorageCraft Premium Support a comprehensive service designed to enhance your technical support experience. This add on feature for perpetual licenses with active Standard Support gives you access to after hours emergency level assistance, ensuring your business continuity and minimizing downtime during critical situations. Get the confidence you need in your IT solutions with our Premium Support package that

Experience unparalleled peace of mind with StorageCraft Premium Support - a comprehensive service designed to enhance your technical support experience. This add-on feature for perpetual licenses with active Standard Support gives you access to after-hours emergency-level assistance, ensuring your business continuity and minimizing downtime during critical situations. Get the confidence you need in your IT solutions with our Premium Support package that revolves around exceptional client service and prompt issue resolution.

  • After-Hours Emergency Support: Enjoy peace of mind with access to emergency support outside of regular business hours, ensuring your issues are handled promptly and effectively, even when the sun goes down.
  • Quick Response Time: Our technical support team contacts you within two hours for any emergency-level support case submitted, enabling rapid problem resolution and minimizing operational disruptions.
  • English Language Support: Please note that after-hours support is provided in English only, ensuring clear communication and effective problem-solving during emergencies.
  • Cost-Efficient Service: The electronic service sub-type offers enhanced client service and flexibility, providing excellent cost-efficiency while maintaining high-quality support.
  • One-Hour Consulting Service: Benefit from a 1-hour emergency phone consulting service response time, allowing for maximum reliability and better accommodation of your urgent needs.

Technical Details of StorageCraft Premium Support

  • Duration: 1 Year
  • Availability: Add-on for perpetual licenses with active Standard Support
  • Exclusions: Not applicable for ShadowProtect® IT Edition or MSP licenses
  • Language: After-hours support is only available in English

How to Install StorageCraft Premium Support

To activate your StorageCraft Premium Support, follow these simple steps:

  1. Ensure that your perpetual license is currently active with Standard Support.
  2. Purchase the StorageCraft Premium Support add-on through our official website or an authorized reseller.
  3. Once your purchase is confirmed, you will receive an activation code via email.
  4. Log in to your StorageCraft account and navigate to the support section.
  5. Enter the activation code to link the Premium Support package to your account.
  6. You will receive a confirmation of activation, and your Premium Support will be effective for one year from the date of activation.

Frequently Asked Questions

1. Is StorageCraft Premium Support available for all licenses?

No, Premium Support is specifically available for perpetual licenses that have active Standard Support. It is not applicable for ShadowProtect® IT Edition or MSP licenses.

2. What should I do if I require emergency support?

If you need emergency support, simply submit your case, and our technical support team will contact you within two hours. Make sure to provide all relevant information to facilitate efficient assistance.

3. Can I use StorageCraft Premium Support if I do not speak English?

After-hours support is only provided in English. For assistance in other languages, please reach out during regular business hours.

4. How does the one-hour emergency consulting service work?

The one-hour emergency phone consulting service guarantees that you will receive quick assistance for urgent issues. You will be connected with a support representative who will guide you through the resolution process efficiently.

5. What are the benefits of adding Premium Support to my license?

Adding Premium Support enhances your technical support experience by providing faster response times, after-hours assistance, and overall peace of mind knowing that you have dedicated support available whenever you need it.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 66086478916

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4.3 ★★★★★
Based on 6 reviews
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C
Verified Purchase
Carol
Birmingham, US
★★★★★ 4
Great Option
Size: 5 in
When this chew arrived, it immediately became a favorite. It seems sturdy and is soft enough to be dental friendly.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 12, 2024
S
Verified Purchase
Stardust
Grantham, US
★★★★★ 5
Love these!
Size: 5 in
My dogs finally chewed pieces off of these bones but it took forever for them to do it and they didn’t chew very much off! These are great and I will buy more!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 1, 2023
T
Verified Purchase
Tina R Bergman
Belleville, US
★★★★★ 1
She didn't even have this 5 minutes and got a big chunk off it.
Size: 5 in
Wasted money again. Big chunks came off. Took away in 5 minutes! BOO!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 8, 2023
M
Verified Purchase
Marsha Burke
Port Orchard, US
★★★★★ 1
Don’t buy
Size: 5 in
I bought one at a store for my Rottweiler puppy, about 2 months ago, I bought one from here n about 5 minutes she had chewed the end off, they did send me another, no charge, well I received the other bone yesterday, she chewed a big split in it. Won’t buy anymore, I’m out the money, which isn’t much. Made in China also, no more. Going back to Kong toys, they do last with aggressive chewers. Don’t know why but the one I bought at the store is holding up real good.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 20, 2022
A
Verified Purchase
Amber Nichols
San Leandro, US
★★★★★ 3
Eh...
Size: 5 in
I had high hopes for these cause we have other spot brand toys that have last a long time. Unfortunately these just don't hold up to the test! My dogs had them broken in about 5 - 10 mins. They did smell good tho and my dogs went crazy over them before I ever got them out of the bag. Lol.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 28, 2022

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