Progress WhatsUp Gold Log Management + 1 Year Service Agreement - License - 10 New Device

Unlock powerful visibility into your IT environment with Progress WhatsUp Gold Log Management, bundled with a 1-year service agreement and licensed for 10 new devices. This solution combines comprehensive log collection, centralized analysis, and proactive alerting to help your team detect, investigate, and resolve issues faster. Designed for midsize to enterprise networks, it integrates seamlessly with your existing WhatsUp Gold deployment to extend log management capabilities without sacrificing performance or security.

• Comprehensive license for 10 new devices paired with a 1-year service agreement ensures you get ongoing access to product updates, technical support, and proactive maintenance. This bundle is ideal for expanding monitoring capacity as your network grows, while preserving predictable budgeting and simplified licensing management.
• Centralized log collection and normalization across your IT stack. WhatsUp Gold Log Management ingests syslog messages, SNMP traps, Windows Event Logs, and other device logs, normalizing data to enable fast search, correlation, and reporting. With a single pane of glass, your team can pinpoint incidents across firewalls, routers, switches, servers, and apps.
• Powerful analytics, alerting, and dashboards. Turn raw log data into actionable insights with customizable dashboards, real-time alerting, and trend analysis. Create threshold-based alerts to surface critical problems before users notice them, and generate automated reports for compliance, audits, and leadership reviews.
• Scalable deployment designed for growing networks. Start small and scale to larger environments with distributed collectors, centralized monitoring, and flexible storage options. The 10-device license provides a solid foundation for expanding coverage without rearchitecting your monitoring stack.
• Security, compliance, and governance built in. Maintain an auditable trail of access and activity, enforce role-based access controls, and retain logs with configurable retention policies. This helps meet regulatory requirements and strengthens your security posture while keeping operations efficient.

Technical Details of Progress WhatsUp Gold Log Management + 1 Year Service Agreement - License - 10 New Device

• License Type: 10-device log management license bundled with a 1-year service agreement (maintenance, updates, and technical support).
• Devices Licensed: 10 new devices (network gear, servers, applications, and other log sources supported by WhatsUp Gold).
• Service Agreement: 1 year of software maintenance, access to updates and upgrades, and technical support from Progress.
• Deployment Model: On-premises deployment within your existing WhatsUp Gold environment (server-based solution with centralized log management).
• Log Sources Supported: Syslog, SNMP traps, Windows Event Logs, and other standard log formats compatible with WhatsUp Gold.
• Key Features: Centralized log collection, normalization, search and filtering, real-time dashboards, alerting, correlation, automated reporting, and audit-friendly data retention.
• Data Retention and Storage: Configurable retention policies with options for local storage or integration with external storage solutions, ensuring compliance and long-term availability of logs.
• Security and Access: Role-based access control, secure log transport, and audit trails to support governance and compliance requirements.
• Platform and Compatibility: Designed to integrate with Progress WhatsUp Gold deployments; intended for standard IT environments supported by WhatsUp Gold (on-premises server). Specific OS and server prerequisites are available in product documentation.

How to install Progress WhatsUp Gold Log Management + 1 Year Service Agreement - License - 10 New Device

Install and configure this log management solution alongside your existing WhatsUp Gold deployment to extend visibility and control over your logs. Follow these high-level steps to ensure a smooth deployment and quick time to value:

• Prepare your environment. Confirm you have an on-premises server meeting the current WhatsUp Gold requirements, ensure network connectivity to all log sources, and have the 10-device license key and the 1-year service agreement activation details on hand. Plan retention policies and storage locations to support audit and compliance needs.
• Obtain installation media and license activation. Access your Progress account or partner portal to obtain the WhatsUp Gold Log Management installer and the corresponding license for 10 new devices. Ensure you have administrative access to the server where WhatsUp Gold is installed.
• Install or upgrade the Log Management module. Run the installer on the designated server, following the on-screen prompts to add the log management component to your existing WhatsUp Gold installation. If you are upgrading, ensure compatibility with your current version and perform a rollback plan if needed.
• Activate the license. Enter the 10-device license key during the installation or through the in-product license management screen. Verify that the license is recognized and that the 1-year service agreement is linked to your account for seamless support and updates.
• Configure log sources and collectors. Define which devices will forward logs (routers, switches, firewalls, servers, endpoints) using SNMP traps, Syslog, and Windows Event Logs. Set up any required collectors, deduplication rules, and normalization pipelines to ensure data is consistent across sources.
• Set retention, storage, and access controls. Establish data retention policies aligned with regulatory requirements, configure storage paths (local or external), and assign role-based access to team members who will review logs and generate reports.
• Create dashboards, alerts, and reports. Build customized dashboards that highlight key performance indicators, configure threshold-based alerts for critical events, and schedule reports for stakeholders. Test alert channels (email, SMS, or integrated ticketing) to ensure timely notifications.
• Test and validate. Verify that logs are being collected from all configured sources, perform searches to confirm query performance, and check alerting rules for accuracy. Validate that the system can handle expected log volumes and that reports render correctly.

How it helps your team

Progress WhatsUp Gold Log Management centralizes and normalizes log data from diverse devices, enabling faster incident detection and root-cause analysis. With 1-year service coverage, you gain access to updates that keep pace with evolving security threats and new hardware. The 10-device license ensures that your growing network can expand without the administrative burden of frequent licensing changes. The combination of log aggregation, powerful search capabilities, and real-time dashboards empowers IT operations, security, and compliance teams to collaborate more effectively, shorten mean time to resolution, and demonstrate governance through auditable logs.

Frequently asked questions

• What is included with Progress WhatsUp Gold Log Management + 1 Year Service Agreement - License - 10 New Device? This bundle includes a 10-device log management license and a 1-year service agreement that covers software maintenance, updates, and access to technical support.
• Can I monitor more than 10 devices? Yes. You can expand coverage by purchasing additional licenses for more devices, or by upgrading your license tier if available. Consult your Progress representative for options that best fit your environment.
• What log sources are supported? The solution supports syslog, SNMP traps, Windows Event Logs, and other standard log formats compatible with WhatsUp Gold. Custom and application logs may also be supported through adapters or connectors.
• What happens after the 1-year service agreement ends? After the initial year, you can renew the service agreement to continue receiving updates and technical support. Ongoing licensing terms may vary based on your contract with Progress or its partners.
• Is this compatible with existing WhatsUp Gold deployments? Yes. The Log Management option is designed to integrate with current WhatsUp Gold installations, extending log collection and analysis capabilities without requiring a complete replacement of your monitoring stack.
• How does log management improve operations? Centralized logs enable faster troubleshooting, better security visibility, regulatory compliance, and data-driven decision-making. Real-time alerts and searchable dashboards reduce mean time to detect and resolve incidents.