SKU: 6359182040

HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service Wdmr Dl345g10+ Svc

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Ships within 48 hours · Estimated delivery Aug 26 - Aug 31

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Description

HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service Wdmr Dl345g10+ SvcEnsure the longevity and reliability of your HPE products with the HPE Pointnext Tech Care Basic with Defective Media Retention. This extended service plan, spanning four years, offers comprehensive support to keep your systems running smoothly. Designed for businesses that demand uninterrupted performance, this service provides essential parts replacement and on site assistance, allowing you to focus on your core operations without worrying about

Ensure the longevity and reliability of your HPE products with the HPE Pointnext Tech Care Basic with Defective Media Retention. This extended service plan, spanning four years, offers comprehensive support to keep your systems running smoothly. Designed for businesses that demand uninterrupted performance, this service provides essential parts replacement and on-site assistance, allowing you to focus on your core operations without worrying about technical issues.

  • Extended Service Duration: Enjoy a robust four-year service plan, ensuring maximum productivity and minimizing system downtime.
  • Next Business Day Response: Experience prompt support with a next business day parts and labor service response time, enhancing your operational efficiency.
  • On-Site Support: Benefit from on-site maintenance services that help limit any downtime to the absolute minimum, keeping your business running smoothly.
  • Defective Media Retention: Retain defective media under this plan, allowing for secure data management and compliance with data retention policies.
  • Comprehensive Parts Replacement: Rely on dependable efficiency with our parts replacement service, ensuring your systems are always operating at their best.

Technical Details of Product

  • Service Type: Maintenance with parts and labor
  • Service Duration: 4 Years
  • Support Hours: 9 x 5
  • Response Time: Next Business Day
  • On-Site Support: Yes
  • Defective Media Retention: Included

How to Install

To install the HPE Pointnext Tech Care Basic with Defective Media Retention service, follow these straightforward steps:

  1. Purchase the service plan through an authorized HPE reseller or directly from HPE’s website.
  2. Once you receive the service contract, register your product on the HPE support portal.
  3. Contact HPE support to schedule your on-site installation and setup for the service.
  4. Ensure that all necessary equipment is prepared for the service technician’s arrival.
  5. Once the technician arrives, they will assess your system and begin the installation of the service plan, including parts replacement and setup for on-site support.

Frequently Asked Questions

1. What is included in the HPE Pointnext Tech Care Basic service?

The service includes next business day parts and labor support, on-site technical assistance, and defective media retention.

2. How does defective media retention work?

Defective media retention allows you to keep any faulty storage media instead of returning it to HPE, ensuring you maintain data privacy and compliance.

3. What is the response time for the service?

The response time for parts and labor service is next business day, ensuring quick resolution of any issues that may arise.

4. Is on-site support available?

Yes, on-site support is included in the service plan, allowing for direct assistance at your location to reduce downtime.

5. Can I extend my service after four years?

Yes, HPE offers options for extending your service plan prior to the expiration of your current contract to continue receiving support.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 6359182040

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4.8 ★★★★★
Based on 9 reviews
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Product Reviews
M
Verified Purchase
M Spring
Fort Morgan, US
★★★★★ 4
⭐️⭐️⭐️⭐️ Adjustable and Better Than Most I’ve Tried
Size: Standard (Pack of 1)
I’m a really tough pillow critic and have a hard time finding one I actually like. With that said, this pillow was better than a lot of others I’ve tried—mainly because you can remove some of the latex shavings to adjust the firmness. I ended up taking out about 20% (do it over a big trash can because the shavings can get messy!). When it arrived it was too firm for me, which is why I had to take some filling out. Even after adjusting it, it’s still not my absolute favorite pillow, but I do use it every night as a “hug” pillow and it works great for that. I think people who aren’t as picky as I am will probably really enjoy it, especially since you can customize the amount of latex to get it just right. I’d give it 3.5 stars, but rounded up to 4.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 15, 2025
J
Verified Purchase
Joyce Payeur
Birmingham, US
★★★★★ 5
Good Value Latex Pillow
Size: Standard (Pack of 1)
Most latex are horribly expensive and smell strongly. This pillow good for a side sleeper, little odor, med firm.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 29, 2024
S
Verified Purchase
S. Bonni
San Leandro, US
★★★★★ 5
Great size for vintage pillowcases
Size: Standard (Pack of 1)
Gives good support. And very pleased w/ comfort. Slightly larger than old replacement, but not the over-sized "standard" of 25".
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 13, 2022
L
Verified Purchase
Lulu in TX
Lake Worth, US
★★★★★ 5
Cool-temperature outer cover
Set name: UltraCool Pillow 2-Pack, King - Soft/Medium, Item length width: 40.0 Inches
The pillows (set of2) are easily fluffed and adjusted to personal desire. The outer cover is cool to the touch. I do not feel "cooler" with the pillow, but it does not get hot like some. I'm a side sleeper and sleep comfortably with the Slumber Cloud. I would buy these again. Con: pillow cover is slick, so pillow cases slide off.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 10, 2026
H
Verified Purchase
Happy Shopper
Pawtucket, US
★★★★★ 1
not cooling for post menopause
Set name: UltraCool Pillow, Standard - Medium/Firm Firmness, Item length width: 30.0 Inches
As a post menopausal person I did not find this cooling at all. The material is memory foam which holds heat but more importantly my head sinks in so that half of it is always surrounded by the pillow, trapping heat. It IS a supportive, soft and comfy pillow. For cooling though, I found it better to buy a firmer, thinner pillow which keeps my head from sinking into it, allowing heat to dissipate.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 25, 2025

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