Pay in installments of $227.43 with
,
and
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Aug 11 - Aug 16
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
HPE Foundation Care Software Support - 4 Year - Service E/rcp Cp500 VmxfersvcHPE Foundation Care Software Support delivers comprehensive hardware and software services designed to maximize the availability and reliability of your IT infrastructure. With Hewlett Packard Enterprise (HPE) technical resources coordinating with your IT team, this service helps you resolve hardware and software issues across HPE products and select third party software. The plan combines proactive maintenance with rapid response, ensuring your
HPE Foundation Care Software Support delivers comprehensive hardware and software services designed to maximize the availability and reliability of your IT infrastructure. With Hewlett Packard Enterprise (HPE) technical resources coordinating with your IT team, this service helps you resolve hardware and software issues across HPE products and select third-party software. The plan combines proactive maintenance with rapid response, ensuring your systems stay up and running while keeping total costs predictable. This 4-year coverage is engineered to minimize downtime, reduce risk, and simplify IT operations by providing a structured support framework that scales with your business needs.
- 4-year service duration delivers long-term protection and predictable budgeting for IT support, ensuring you have dependable coverage throughout your hardware and software lifecycle.
- 2-hour phone support response ensures rapid access to expert assistance for critical incidents, helping you resume normal operations faster and minimize business impact.
- Remote diagnosis and on-site hardware repair combine the speed of virtual troubleshooting with hands-on maintenance when necessary to fix hardware issues and restore service quickly.
- Comprehensive software coverage includes Basic Software Support and Collaborative Call Management for eligible HPE software, plus remote support and access to updates and patches for supported software materials.
- Updates for third-party software are included as they become available from the original software manufacturers, helping keep your entire environment current with minimal effort.
Technical Details of HPE Foundation Care Software Support - 4 Year - Service E/rcp Cp500 Vmxfersvc
The HPE Foundation Care Software Support program provides a structured, predictable service layer designed to protect both hardware and software components of your IT infrastructure. Key elements of the service include:
- Service duration: 4 years from the start date, offering extended protection beyond standard maintenance windows and delivering long-term reliability for your mission-critical systems.
- Response time: 2 hours for phone-based support to acknowledge critical incidents and begin issue triage, accelerating root-cause analysis and resolution.
- Scope of hardware support: Remote diagnosis and software-assisted troubleshooting, with on-site hardware repair when remote resolution is insufficient to restore service.
- Software support: Remote technical support for eligible HPE software, access to software updates and patches, and Basic Software Support for applicable software products. Collaborative Call Management helps coordinate issues across multiple vendors when needed.
- Third-party software updates: Updates for selected third-party software products are included as they are released by the original software manufacturers, helping keep a heterogeneous environment current.
- Service accessibility: Email support complemented by phone access to HPE experts, enabling flexible communication channels suitable for varying organizational needs.
- Predictable TCO: The fixed 4-year term and defined support levels help organizations forecast operating expenses and reduce unexpected repair costs.
How to Install HPE Foundation Care Software Support
Because this is a service contract rather than a physical product, installation involves activating the coverage on eligible hardware and software assets within your IT environment. Here are the practical steps to enable and start benefiting from HPE Foundation Care Software Support:
- Confirm eligibility: Verify that your hardware and software assets fall within the Foundation Care scope, including compatible HPE hardware and eligible non-HPE software as determined by HPE.
- Assign the service to assets: Link the 4-year Foundation Care coverage to the affected server, storage, networking devices, and any eligible software in your asset registry or service portal.
- Activate support channels: Establish primary contact points for both email and phone-based support, ensuring the right teams can engage quickly when an incident occurs.
- Provide assets and context: Prepare a concise inventory of covered devices, serial numbers, SKUs, and a brief description of the issue or outage to facilitate rapid triage.
- Engage with support: When a problem arises, initiate contact via the HPE support portal or phone line. HPE engineers will perform remote diagnostics and coordinate on-site visits if required.
- Collaborative issue management: For complex environments with multiple vendors, leverage Collaborative Call Management to streamline communications and ensure all stakeholders stay aligned on progress and resolution steps.
Frequently asked questions
-
What exactly does HPE Foundation Care Software Support cover?
It provides remote hardware and software support for eligible HPE products, including remote diagnosis, software updates, patches, and on-site hardware repair when needed. It also covers Basic Software Support and Collaborative Call Management for eligible software and includes updates for select third-party software as provided by the original manufacturers. -
How quickly can I expect help after I open a ticket?
Phone support carries a targeted 2-hour response time for critical incidents, with remote troubleshooting initiated promptly. On-site visits are scheduled as necessary to restore hardware functionality and service levels. -
Does this service include software updates and patches?
Yes. For eligible HPE software, you receive remote support plus access to updates and patches. Updates for certain third-party software are included as they become available from the original software manufacturers. -
Is this service applicable to non-HPE products?
Certain non-HPE software may be eligible for Basic Software Support or Collaborative Call Management as determined by HPE. It’s designed to extend coverage to a broad IT environment, but eligibility depends on vendor agreements and product compatibility. -
How does Foundation Care impact total cost of ownership?
Foundation Care provides a predictable annual or multi-year expense with defined service levels, reducing the risk of unexpected repair costs and downtime while helping IT teams plan budgets more accurately.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 26 reviews
Sort
Product Reviews
★★★★★ 3
Pretty Good But Not Perfect!
Size: 28'' X 34''
I have been using two of these frames for my miniature poodle puppy for almost a month now and while they are useful, they could be improved. The size of the frames are great for our miniature size poodle puppy and the Amazon pads that fit the frames absorb well without leaking underneath. The grips on the bottom of the frame keep it in place so it does not slide across floor. The frame hinges in the center so you can easily carry it through doorways. I am in my 60's so it is nice to be able to carry it to my work table in order to change pads while standing up.
My 4 month old 10 pound puppy can make a dinner plate size circle of pee onto the pad first thing in the morning. 4 large pees are easily held by the pee pads before needing to change it but we prefer to change the pads more often for sanitary reasons. Not sure if you have a very large breed dog that these would work for you. Our puppy likes going on these without hesitation so they are comfortable for him to walk around on and turn to find just the right spot!
Compared to other brands I have looked at this is a great value for money and worth a try to help with potty training your pup. Our puppy sleeps in an X-pen inside of our home at night and when we are gone so these help with keeping the pads where we want them. We have two - one inside X-pen and one by door where we are training puppy to go outside.
These frames are nice in appearance and seem like they will last but they are a little awkward to use compared to another brand I purchased which was more durable and easier to change pad. I ended up with these because other brands do not offer such a large size (28 x 34).
Our main complaints about these frames are:
1. The top frame is hinged and a little wobbly to manuever over the edges of the pee pads. Another brand, while a bit smaller, has a solid one piece frame that goes over entire pad in one step. This frame requires a three step process of laying pad down, pulling edges out flat and placing one side of frame down and then repeating on other side. There is usually a bit of adjustment that needs to be done and so requires opening and closing the frame again for adjustments.
2. The Amazon pee pads that fit this frame hold the pee well without leaking but have very thin tissue paper like edges (blue) that do not extend out far enough to make capturing the edges of the pee pad under the frame very easy to maneuver. It would be a game changer if the pads were made at least 1" bigger around length and width so edges are firmly held in place.
3. Our tiny 10 pound poodle pup is able to easily dig out edges of pad and tear it up. Not as bad as a loose pad by any means, but blue edges are exposed at side centers where frame hinges and there is no cover of edges (unlike a one piece frame) and the blue color seems to attract him. He can dig and loosen pad on any side because there is no way to hide and hold down all of the blue edges of pee pad.
I am still using these to potty train and, as I said earlier, these are way better than loose pee pads. I may shop for even larger size pee pads in the future to better lock down all of the edges without so much difficulty.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 5, 2026
★★★★★ 4
Good product for dog training.
Size: 22'' X 22''
Work for the most part. Dogs will chew on it so wipe it down with dawn dish soap. Hard to clean where it clips down.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 13, 2026
★★★★★ 5
Saving My Floors
Size: 28'' X 34'', Size: 28'' X 34''
Omg, what a game changer. My pups like to destroy the pads whenever they get the chance to. With this they still try but never succeed. I will say that it can be a little sturdier as the handles are a little flimsy, but I manage and it does the job. It's very easy to use when I change the pads and I use 2 pads for coverage. I just placed it where I usually place their pads and it fits right in the spot. They are trained to go outside but on rainy days this comes in handy. To save my floors it's definitely worth the money spent.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 26, 2026
★★★★★ 5
Yes!
Size: Medium
Durable. Squeak doesn't last forever with my aggressive chewers but crinkle does. Best balls.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 28, 2025
★★★★★ 5
Balls
Size: Medium
My dog loves chasing these balls. He seems to love the squeak! They fit the chuck it stick perfectly, and are great replacements for the originals that came with the stick.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 7, 2026