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Description
Hewlett Packard Enterprise Hpe 1y Pw Tc Bas Wdmr Bl660c Gen9 SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention Post Warranty 1 Year Warranty is an indispensable service for businesses that depend on HPE equipment for their uninterrupted operations. This comprehensive maintenance and support package ensures your systems remain functional and efficient, even after the initial warranty has expired. With a commitment to your productivity, this service provides peace of mind with its robust features
The HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year - Warranty is an indispensable service for businesses that depend on HPE equipment for their uninterrupted operations. This comprehensive maintenance and support package ensures your systems remain functional and efficient, even after the initial warranty has expired. With a commitment to your productivity, this service provides peace of mind with its robust features and benefits.
- Defective Media Retention: Safeguard sensitive data with the unique defective media retention feature that allows you to preserve and securely manage faulty media, ensuring that sensitive information remains protected from unauthorized access.
- On-Site Support: Experience swift responses with trained professionals dispatched to your location, accelerating the resolution process and minimizing downtime when equipment issues arise.
- Next Business Day Service: Rely on a dependable parts and labor service with guaranteed next business day response within a 100-mile radius, allowing you to maintain productivity without long interruptions.
- Comprehensive Parts Replacement: Enjoy hassle-free parts replacement services that are designed to efficiently address any equipment mishaps, ensuring your systems are back up and running quickly.
- Year-Long Coverage: Benefit from a full year of dedicated service that fosters optimal productivity and timely results for all your business operations.
Technical Details of the Product
- Service Duration: 1 Year
- Support Hours: 9 x 5 Business Hours
- Response Time: Next Business Day
- Service Type: On-site Maintenance (Parts & Labor)
- Coverage Area: Up to 100 miles from customer site
How to Install
Installing the HPE Pointnext Tech Care Basic service is a straightforward process:
- Contact your HPE sales representative or service provider to purchase the HPE Pointnext Tech Care Basic with Defective Media Retention.
- After purchase, you will receive a confirmation along with initial setup instructions.
- Maintain your equipment as usual, and if a malfunction or service requirement occurs, reach out to HPE support using the contact details provided.
- For on-site service, HPE technicians will be dispatched to your location to assess and resolve the issue promptly.
Frequently Asked Questions
- What is the HPE Pointnext Tech Care Basic service? This service provides on-site support, parts replacement, and maintenance for HPE equipment after the warranty period has expired.
- How does defective media retention work? This feature allows businesses to retain and securely manage defective media to protect sensitive data from unauthorized access.
- What is the response time for on-site service? The service guarantees next business day response within a 100-mile radius from the customer site.
- Are there any exclusions in the warranty coverage? For specific exclusions or limitations, please refer to the warranty and service agreement provided upon purchase.
- How can I contact HPE support? You can contact HPE support through the information provided in your service agreement or by visiting the HPE website for support resources.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 27 reviews
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Product Reviews
★★★★★ 5
As advertised for once! Lol
Color: Cooling Blue Cover, Size: Queen (Pack of 2), Color: Cooling Blue Cover, Size: Queen (Pack of 2)
Queen size set of 2 pillows, I'm giving it 5stars first bc it has a good length and width!! If you've ever bought memory foam pillows before you know some are small!! Anyways after having it for 5nights, we loved that me and my huddy could adjust the Thickness amount we had in it to our needs, me needing a thick pillow and my husband needing a flatter one. So this was perfect for that. So far its nice to sleep on, stays cool, doesnt get hot. I would say its on the frimer side but softer the more foam you take out! Really its just good for the amount you spend!! Will it last 10years probably not but what does now a days. This is the only time my huddy n I bought the same pillow and both love it so I'm just still in shock it worked out so well!!
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Reviewed in the United States on April 28, 2026
★★★★★ 5
Adjustable pillows
Color: Cooling Blue Cover, Size: Queen (Pack of 2)
I love these because they don't go flat. You can pull out whatever you need to make them comfy for you. They come in two different layers. So you have that protective cover over the main case that holds the memory foam. They're amazing to sleep on. I have had these last for years without going flat. If you hate flat pillows this is the way to go. They are very easy to wash. You just have to separate layers. They are very thick, you can adjust the thickness. Everyone in my house has at least one. They are worth the money. I have never had to replace them, because they went flat.
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Reviewed in the United States on May 6, 2026
★★★★★ 4
Good pillows
Color: Cooling Blue Cover, Size: Queen (Pack of 2)
Takes some getting used to but and the cooling doesn’t last very long in my opinion, but overall amazing comfy pillows. The materials are good and are washable. I mostly stopped waking up with a stiff neck and back.
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Reviewed in the United States on April 20, 2026
★★★★★ 5
Believe the Reviews
Color: Cooling Blue Cover, Size: King (Pack of 2)
I purchased these pillows because we were in need of new pillows, I previously had allswell pillows which were from walmart and they were good to start but now they tragically became very sparse and it started to effect my sleep so I saw these after careful review on other pillows and reviews I came across these and I saw some reviews and videos and I ordered them.. first they are king size we ordered they are perfect for the bed, they are plump and soft, they are memory foam which has always worked out for me for support and kept it’s shape these are great it did have a little smell I guess from packaging but other than that they are a huge upgrade from what we had before! I’m excited because they are cooling too! for the price point can’t beat it and this is coming from someone who was about to spend money on a purple pillow this will be good for now definitely buy it.
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Reviewed in the United States on March 28, 2026
★★★★★ 3
Inconsistent
Color: Cooling Blue Cover, Size: Queen (Pack of 2)
Ive ordered two different batches of these pillows, the first was a 2 pack, the second batch was a 4 pack. The pillows that came in the 2 pack have a different quality to them. The memory foam feels thicker, takes long to depress and to spring back to form. It offers more resistance, a heavier odor (at the start), and was the pillow that I fell in love with. Things changed when I ordered the 4 pack a couple months later. There was an inconsistency between the foam in these two different batches. both sets of pillows are comfortable. The first batch being firmer means I had to remove more foam before it became comfortable but the 2nd batch being more springy, I was able to keep all the foam inside. I docked a couple stars because I’m not able to provide a consistent experience with these pillows across all three beds in my home.
If you need a pillow, order a set and be happy. If you want a bunch of memory foam pillows throughout your house, maybe look elsewhere as these may not all be identical.
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Reviewed in the United States on January 17, 2026