SKU: 50034345396

Lenovo Data Center Prem 3y 24x7x6 Csr+ydyd De4000h 2u12

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Description

Lenovo Data Center Prem 3y 24x7x6 Csr+ydyd De4000h 2u12Equip your data center with a premium service solution engineered to maximize uptime, protect critical data, and simplify total cost of ownership. The Lenovo Data Center Prem 3 year package combines Lenovos trusted Advanced Service with YourDrive YourData and Premier Support to deliver a seamless, proactive approach to maintenance. With 24 x 7 x 2 hour on site coverage, defect free media retention, and a predictable pricing model, this service bundle

Equip your data center with a premium service solution engineered to maximize uptime, protect critical data, and simplify total cost of ownership. The Lenovo Data Center Prem 3-year package combines Lenovo’s trusted Advanced Service with YourDrive YourData and Premier Support to deliver a seamless, proactive approach to maintenance. With 24 x 7 x 2-hour on-site coverage, defect-free media retention, and a predictable pricing model, this service bundle is designed for enterprises that demand reliability, rapid issue resolution, and robust data protection for their most important servers and storage systems. Whether you’re handling multi-rack deployments or mission-critical workloads, this service helps reduce downtime, minimize operational risk, and keep your Lenovo compute and storage investments performing at peak efficiency.

  • 24/7 on-site support with guaranteed 2-hour response — Around-the-clock access to Lenovo experts ensures rapid issue resolution and minimized downtime for your critical data center infrastructure.
  • 3-year extended service — Long-term coverage that locks in predictable maintenance costs, helping you plan budgets with confidence while safeguarding system performance over time.
  • Advanced service with YourDrive YourData and Premier Support — A comprehensive support ecosystem that combines proactive maintenance, data protection options, and premium assistance for faster, more confident service experiences.
  • Defective media retention service — A built-in data-safeguard feature that enables you to manage media mishaps without disrupting your operations, preserving data integrity and drive reliability.
  • On-site maintenance and parts & labor — Complete service coverage that minimizes inventory costs while maximizing system dependability and uptime across the data center.

Technical Details of Lenovo Data Center Prem 3y 24x7x6 CSR+ydyd De4000h 2u12

  • Service scope — Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support, designed for enterprise-class data centers.
  • Duration — 3 years of extended service to ensure ongoing efficiency and precise results across hardware and storage ecosystems.
  • Response time — 2-hour parts and labor service response to enable timely completion with increased dependability.
  • Availability — 24x7 coverage, with on-site response to critical incidents, ensuring rapid access to qualified technicians whenever issues arise.
  • On-site support — On-site service delivery with maintenance and parts included, simplifying logistics and reducing downtime during emergencies.
  • Maintenance coverage — Parts and labor are included, helping minimize unexpected costs and inventory while maintaining service quality.
  • Defective media retention — A dedicated feature that helps you handle media defects without compromising data resilience or business continuity.
  • Data protection integration — YourDrive YourData integration supports data protection practices and secure data handling within the service framework.
  • Premium support — Premier Support access ensures faster escalation, expert guidance, and a higher level of service responsiveness for complex environments.
  • Form factor awareness — Service coverage applies to Lenovo data center hardware configurations such as rack-mounted units (including 2U deployments) within the supported scope.

How to Install Lenovo Data Center Prem 3y 24x7x6 CSR+ydyd De4000h 2u12

Activating this service package is straightforward and designed to minimize disruption to ongoing operations. Follow these practical steps to ensure a seamless onboarding and maximize the value of your Lenovo data center service contract:

  • Confirm eligibility and purchase — Ensure your Lenovo hardware is eligible for the Lenovo Data Center Prem service bundle and complete the purchase process through an authorized Lenovo channel.
  • Gather key identifiers — Collect the relevant product identifiers (SKU, UPC, serial numbers) and the locations of covered devices to align service coverage with your exact assets.
  • Define coverage scope — Confirm the exact mix of devices, racks, and clusters covered under the 3-year plan, including any specialized storage or compute nodes that require maintenance and on-site support.
  • Schedule onboarding with Lenovo — Coordinate an onboarding or activation session with a Lenovo service representative to validate account details, confirm service levels, and establish on-site visit protocols.
  • Prepare site readiness — Provide safe access to equipment, ensure required work spaces and electrical/environmental conditions are documented, and arrange backup procedures where applicable to minimize risk during service interventions.
  • Establish escalation and communication plans — Define primary contacts, notification preferences, and escalation paths so issues are routed quickly to the right technical specialists.
  • Enable YourDrive YourData and Premier Support integration — If applicable, activate YourDrive YourData features and ensure Premier Support channels are configured for fast triage and remote assistance when needed.
  • Test and verify — After onboarding, perform a test incident or service check to verify response times, technician arrival procedures, and the accuracy of asset registration, ensuring a smooth transition into standard service operation.

Frequently asked questions

  • Q: What does the Lenovo Data Center Prem 3y 24x7x6 CSR+ydyd De4000h 2u12 cover?
    A: This package provides a three-year extended service that combines Advanced Service with YourDrive YourData and Premier Support. It includes 24x7 on-site coverage with a guaranteed 2-hour response for parts and labor, on-site maintenance, and defected media retention services designed to protect data and ensure timely restoration of service after hardware faults.
  • Q: What is defective media retention and why is it important?
    A: Defective media retention means that if a storage device or media fails or experiences defects, Lenovo maintains and processes the affected media in accordance with defined data-handling practices. This feature helps minimize data loss risk, supports secure disposition, and keeps your operation compliant while you transition to replacement or repaired components.
  • Q: What is included with YourDrive YourData?
    A: YourDrive YourData is a data protection and data mobility feature that integrates with Premier Support to help safeguard critical data, streamline recovery processes, and facilitate efficient data management throughout the service lifecycle.
  • Q: How quickly can I expect a technician on-site?
    A: The service guarantees a 2-hour response time for parts and labor, 24 hours a day, 7 days a week. In practice, response times may vary by location, but the contract emphasizes rapid on-site arrival to minimize downtime for critical workloads.
  • Q: Can I upgrade or modify the service after purchase?
    A: Yes. Lenovo service contracts can typically be adjusted to reflect changes in asset inventory, coverage level, or support preferences. Contact your Lenovo account representative to review available options and tailor the plan to evolving data center needs.
  • Q: Is this service suitable for multi-rack environments?
    A: Absolutely. The 3-year extended service with on-site coverage is designed to scale across data center deployments, including multi-rack and complex compute/storage configurations, to maintain consistent performance and support levels.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 50034345396

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4.6 ★★★★★
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Verified Purchase
Big D
Port Orchard, US
★★★★★ 5
Best Printer I’ve Ever Owned — Fast, Economical, and High Quality
I can confidently say this is the best printer I’ve ever owned. The print quality is excellent—very close to a laser printer, easily about 90% as sharp in my experience. What really sets this printer apart, though, is the cost of ownership. The ink refills are surprisingly inexpensive, especially when compared to the high cost of toner cartridges. That alone makes a huge difference for me. Performance has also been impressive. It’s just as fast, if not faster, than the laser HP printers I’ve used in the past, and it handles jobs smoothly. One feature I didn’t expect to appreciate as much as I do is the automatic print tray. It opens and closes on its own, which keeps the printer looking clean and eliminates the need to manually manage trays. Overall, this printer combines strong print quality, speed, and very low operating costs. If you print regularly, it’s an easy recommendation.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 20, 2026
W
Verified Purchase
Walter D. Fisher, Jr.
Grantham, US
★★★★★ 1
Stay Away from this Printer!
I almost never leave negative product reviews, but this one requires the effort to warn others. I would give this item zero stars if that were an option. I have dealt with Epson technical service personnel repeatedly since I originally received this defective printer on February 17 of this year. As a result of those discussions, I received my SECOND replacement printer yesterday. Like the first two printers, this one also does not perform properly. It jams every single time the document feeder is used for scanning. The first page jams every time. None of the online recommended fixes resolves the issue. The first replacement printer could not be connected to my wireless network, so I never even got it set up to test it. The Epson technical service personnel concluded it had a defective network card. The original printer could be set up; but after every print job it completed, it locked up and displayed error code 302626, which I was told by the service personnel indicated a hardware issue of some sort. To say this has been a disappointing experience would be an understatement. I intend never to purchase another Epson product. Epson insisted my only remedy was to continue to receive replacement printers, all of which were refurbished machines. I devoted a total of more than 8 hours to this terrible product. The bright spot in this sorry is that because of my long and strong patronage of Amazon, I was able to receive a refund from and return the machine to Amazon. I will now try an HP model, which hopefully will be a much better experience.
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Reviewed in the United States on March 28, 2026
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Verified Purchase
Pughimag
Cuba, US
★★★★★ 4
Write down the serial number of the printer (On the underside of the printer).
This product was packed very, very well. I usually take pictures with my iPhone so that I know how to put products back together if I need to send them back but I was impressed with the way this printer was protected, really thoroughly! Step through the instructions very carefully. I wouldn't say that is the easiest setup but at least the instructions cover everything you need to know. Some of the features that are very useful - the size (fits on my small file cabinet with room to spare), has ethernet AND wireless and the printed pages tray pops out of the printer automatically when printing starts. Interesting observations - When loading the ink, do NOT pay attention to the logo onto top of the ink tank cover. It shows the inks from left to right - red, yellow, blue but it's actually (Black) blue, red yellow and there is label on the inside showing the correct sequence and the ink bottles will not fit if you try to put them in the wrong tank. It does save some degree of frustration if you don’t get misled by the logo. Some bright spark left out an important instruction in the user guide that you will run into when you are installing software. Bear in mind that you have carried the printer to its final location, hooked it up to power and connected cables and installed the ink and waited 11 minutes for the ink to finally finish its whirring and buzzing. You are installing software (maybe the Epson smart panel) and you are told to enter the serial number of the printer as the password. It then informs you that the serial number is on the bottom of the printer or underneath the side panel or on the back panel. I could not find the serial number in either the side or the back. As far as I could tell, the serial number is only on the underside of the printer so get ready to unplug your cables and don’t tip the printer now that you have loaded the ink! I lifted the printer up (not light) so that I could see the serial number and have my wife write it down. Why there was no instruction to write down the serial number after removing the printer from the box for whichever step it's needed BEFORE going through the entire setup and loaded up with ink seems ridiculous to me. It's certainly pretty annoying to find out you need the serial number from the underside of the printer after completing all the physical installation steps. The various panels are made of thin plastic and seem flimsy but I do like the way they fit together. When you run a test print you will be told to place the test print in the scanner so that it can be verified and you might get some errors if you don't place it exactly where it's supposed to be. I am used to positioning the paper with the small edge on the glass right where the lid is raised and the long edge against the edge of the glass near the front. That will get you an error message. There is an arrow (hard to spot) in the corner to tell you where it needs to be exactly, near the hinge of the cover. The instructions will have you go off in another direction if you don't realize that the problem is how you positioned the original on the glass. On the positive side, the printer worked right away using the ethernet connection to one of the switches in my home network. I have this printer installed on top of my small filing cabinet in the closet which is next to my desk. I had already installed an AC socket inside the closet for the printer so there was no extra work required. The Ethernet cable fits under the closet doors when they are closed. I moved the old Epson WorkForce 645 printer upstairs where I have three more Macs. These days it only works well for black ink only which cuts down on cartridge costs. That printer has been a workhorse for sure. It's a 3-in-one also. I expect it will keep on ticking for a while yet which is why I bought a new Epson. This printer has taken the longest to install of any of my previous printers but I have a photo journal to complete so I wanted to get a decent color printer. Lastly, I recommend that you buy good quality paper to get the best results (I ordered Epson Premium Presentation Paper MATTE (8.5x11inches, Double-Sided, 50 sheets - S041568), Bright White because of my use case).
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Reviewed in the United States on November 2, 2025
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Verified Purchase
Vincent K Hudkins
Lowell, US
★★★★★ 5
Easy to install and works great!
Very happy with this printer. The wireless connectivity works great, the installation app was easy to use, the sprint speed is fine for home use like I do, and it seems to use ink a lot more economically than my old HP Envy. I have just been doing B&W printing, so I can't really comment on the color printing yet. Overall, this has been well worth the price so far.
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Reviewed in the United States on May 10, 2026
S
Verified Purchase
Shanakay Smith
San Leandro, US
★★★★★ 5
Epson ET-3950
I did my research and this is the printer that does everything I need i highly recommend it came well packaged the print quality is great when you have the right settings with the correct paper to print on easy to use and set up. It's worth it .
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 12, 2026

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