SKU: 40366587919

EPOS UI 815 Headset Switchbox

Sale price$64.70 Regular price$71.89
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Ships within 48 hours · Estimated delivery Aug 11 - Aug 16

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Description

EPOS UI 815 Headset SwitchboxThe EPOS UI 815 Headset Switchbox is a compact, powerful solution designed for modern offices and contact centers that want a smooth, cost conscious path to unified communications. By letting you answer calls from a desk phone, a softphone PC, or a smartphone using the same Easy Disconnect headset, this switchbox eliminates clutter, reduces equipment costs, and simplifies training. Built to keep up with busy workdays, the UI 815 integrates seamlessly

The EPOS UI 815 Headset Switchbox is a compact, powerful solution designed for modern offices and contact centers that want a smooth, cost-conscious path to unified communications. By letting you answer calls from a desk phone, a softphone/PC, or a smartphone using the same Easy Disconnect headset, this switchbox eliminates clutter, reduces equipment costs, and simplifies training. Built to keep up with busy workdays, the UI 815 integrates seamlessly with UC environments, delivering crisp audio, reliable call control, and effortless routing between devices.

  • Seamless multi-device calling: answer and manage calls from your desk phone, softphone/PC, and smartphone with a single, high-quality headset—no need to swap cables or headsets between devices.
  • Effortless UC migration: a cost-effective bridge to unified communications that minimizes equipment replacements while maximizing productivity and collaboration features.
  • Smart audio routing with two sources: switch between two audio streams to keep conversations flowing, ideal for busy reception areas and contact centers where missing a call isn’t an option.
  • Simple, reliable setup: plug-and-play design with straightforward controls that integrate with your existing headset ecosystem for consistent performance across devices.
  • Compact, durable design: a sturdy desk-friendly switchbox that stays out of the way while delivering dependable performance in high-traffic environments.

Techncial Details of EPOS UI 815 Headset Switchbox

  • Compatibility: Works with EPOS Easy Disconnect headsets to connect desk phones, PCs/softphones, and smartphones through a single headset interface.
  • Connectivity: Supports multiple audio interfaces to bridge desk phone, PC/softphone, and mobile sources via the headset, simplifying device integration in busy workspaces.
  • Power and operation: Bus-powered by connected devices with a plug-and-play approach—no external power supply required in typical setups.
  • Form factor: Compact, desk-friendly switchbox designed for active office environments and call centers, reducing cable clutter while maintaining accessibility.
  • Ease of use: Intuitive routing controls and clear indicators help agents manage calls quickly and efficiently across devices.

how to install EPOS UI 815 Headset Switchbox

Getting started with the EPOS UI 815 is fast and straightforward. Follow these steps to enable multi-source call handling in minutes:

Step 1: Place the UI 815 near your primary workstation and ensure your desk phone, PC/softphone, and mobile devices are within reach for easy routing alignment.

Step 2: Connect your headset to the switchbox using the Easy Disconnect connection, ensuring a secure fit and optimal audio performance for both speaking and listening.

Step 3: Link your desk phone to the switchbox using the appropriate desk-phone connection method supported by your hardware, enabling calls from the desk phone to route through the headset.

Step 4: Connect your PC or softphone to the switchbox via USB (or the designated PC interface) so calls and audio from your softphone can be managed through the same headset.

Step 5: If you plan to use a smartphone, connect it as directed in the user guide or rely on the headset’s compatibility features to route mobile audio through the same headset when needed.

Step 6: Power on any connected devices, verify that the UI 815 recognizes each source, and perform a quick test call from each source to confirm proper routing and audio quality. Adjust UC client settings as necessary to ensure a smooth experience for all users.

With the setup complete, you’ll enjoy streamlined call handling, fewer headset changes, and a consistent audio experience across devices—benefits that are especially valuable in busy offices and contact centers deploying UC solutions.

Frequently asked questions

  • What is the EPOS UI 815 Headset Switchbox? It’s a compact switchbox that lets you answer and manage calls from a desk phone, softphone/PC, or smartphone using the same Easy Disconnect headset, enabling a single headset workflow for multiple devices in UC environments.
  • Which devices does it support? The UI 815 is designed to bridge a desk phone, PC/softphone, and smartphone with a single headset, making it ideal for multi-source call handling in offices and contact centers.
  • Do I need drivers or software? The device is built for plug-and-play use with compatible EPOS headsets, minimizing setup complexity. Some UC environments may require minor configuration in the softphone or desk phone settings.
  • Is it suitable for high-traffic environments? Yes. Its compact, durable design and reliable routing capabilities support busy workstations and contact centers where consistent audio and quick call routing matter most.
  • How does it support UC migration? By consolidating audio sources into one headset workflow, the UI 815 reduces hardware replacement costs and training needs, helping organizations transition to unified communications more efficiently.
  • Can I use it with any headset? It is designed to work with EPOS Easy Disconnect headsets. For best results, pair it with supported EPOS models to ensure seamless call control and audio fidelity.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
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SKU: 40366587919

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Ajai
Lowell, US
★★★★★ 1
Size is wayyyyy off
Size: X-Large, Color: Black
Super small ain’t no way this is an X-Large
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Reviewed in the United States on May 7, 2026
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MaddDembinski
Lake Worth, US
★★★★★ 5
Runs small
Size: 3T, Color: Black
Runs just a little small. Maybe upsize, but great otherwise!
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Reviewed in the United States on February 28, 2026
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Lorraine
Lowell, US
★★★★★ 5
I was delighted with the quality and color
Size: X-Small, Color: Lilac
This is a super cute, and frankly, fairly high fashion little hoodie. The price was great for what it is. Really nice soft (terry?) inside. Double fabric hood. Really soft. It has an oversized cut which makes it easy to get on and off, but is just the right length to make the sizing look great and intentional - it doesn't look too big. I love the color. It's high quality, and I didn't notice any shrinkage. Even the hood is cut in a chic way. Not your average kids' hoodie.
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Reviewed in the United States on October 26, 2025
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David Cowart
Bozeman, US
★★★★★ 4
will shrink when dried.
good quality buy runs a little small.
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Reviewed in the United States on April 24, 2026
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Jenni Piepgrass
Birmingham, US
★★★★★ 5
Cutest hoody for toddlers
Size: 3T, Color: Lilac
Amazing!! The cutest colour. Got it for my niece who is 2- got a size 3T and it’s fits perfect so I would definitely size up
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Reviewed in the United States on March 2, 2026

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