SKU: 34060039749

HPE Foundation Care - 3 Year - Service 9012 Taa Svc

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Description

HPE Foundation Care - 3 Year - Service 9012 Taa SvcHPE Foundation Care 3 Year Service 9012 Taa Svc delivers enterprise grade hardware support with a clear, predictable cost of ownership, designed to keep your critical IT infrastructure healthy and available. This robust service plan provides proactive maintenance, rapid response times, and long term coverage across your HPE assets, enabling you to protect investments, minimize downtime, and maximize productivity. By aligning with your operational

HPE Foundation Care - 3 Year Service 9012 Taa Svc delivers enterprise-grade hardware support with a clear, predictable cost of ownership, designed to keep your critical IT infrastructure healthy and available. This robust service plan provides proactive maintenance, rapid response times, and long-term coverage across your HPE assets, enabling you to protect investments, minimize downtime, and maximize productivity. By aligning with your operational needs and budget cycles, Foundation Care helps you plan confidently for the lifecycle of your servers, storage, and networking hardware. With a focus on reliability and business continuity, this 3-year plan emphasizes timely results and dependable performance, so your team can focus on strategic initiatives rather than reactive break-fix concerns.

  • Predictable budgeting with a fixed 3-year service cost, helping you forecast IT expenses and avoid surprise charges while maintaining high service levels.
  • 3-year service duration to ensure long-term stability, continuous coverage, and ongoing access to expert HPE technicians as your environment evolves.
  • Same Business Day service response time for timely issue resolution, reducing downtime and supporting mission-critical workloads during peak operation windows.
  • Proactive maintenance and system optimization to sustain peak performance, including diagnostics, health checks, and guidance on firmware and driver updates where applicable.
  • Reliable delivery with enhanced dependability and seamless support, leveraging HPE’s global service network to align with your regional needs and business hours.

Technical Details of HPE Foundation Care - 3 Year Service 9012 Taa Svc

  • Service duration: 3 years from activation, providing sustained coverage for eligible HPE hardware and components.
  • Coverage: Hardware maintenance and access to technical resources for eligible HPE servers, storage, and networking hardware under the Foundation Care program.
  • Response time: Same Business Day service response during standard business hours, enabling prompt triage and escalation of issues.
  • Delivery model: On-site and remote diagnostic support, designed to minimize downtime and adapt to your environment and location.
  • Activation & eligibility: Activation requires an active service contract; terms, start dates, and regional availability vary by region and reseller.
  • Support channels: Access through phone, web portal, and case management tools to facilitate fast issue tracking and management.
  • Scope of support: Hardware diagnostics, parts where applicable, and access to HPE technical resources; software updates may be included in some cases but are typically managed separately depending on contract terms.

How to Install HPE Foundation Care - 3 Year Service

Activating HPE Foundation Care is a straightforward process when coordinated with your HPE partner or reseller. The goal is to bind your eligible assets to a 3-year protection plan so you can leverage rapid response, proactive maintenance, and a stable cost structure from day one. Below are practical steps you can follow to get Foundation Care up and running with minimal disruption to your operations.

  • Step 1: Verify eligibility and confirm that your target assets are covered under Foundation Care terms, including the correct model, serial numbers, and current firmware baselines.
  • Step 2: Gather essential activation details, such as asset serial numbers, model SKUs, purchase date, contract or PO information, and your preferred region and support contact details.
  • Step 3: Contact your authorized HPE reseller or account manager to initiate activation, attach the contract to the appropriate assets, and confirm the service start date.
  • Step 4: Confirm coverage scope and preferred support channels, and set up access to the HPE support portal so you can create and monitor cases efficiently.
  • Step 5: Integrate Foundation Care with your IT asset management and maintenance calendar; schedule initial proactive health checks and establish maintenance windows to optimize uptime and performance.

Frequently Asked Questions

Q: What is HPE Foundation Care - 3 Year Service?

A: It is a three-year hardware support service that provides proactive maintenance, hardware diagnostics, parts where applicable, and technical assistance. The goal is to reduce downtime and keep critical systems running with predictable costs and fast response times.

Q: What does "Same Business Day" response mean?

A: In most regions, when a service request is opened during standard business hours, HPE aims to provide a response on the same business day. Depending on the issue and contract terms, resolution may involve on-site support or remote diagnostics to restore service quickly.

Q: Who is eligible for Foundation Care?

A: Eligible customers are organizations using HPE hardware that falls under the Foundation Care program. Eligibility and exact coverage vary by region and contract, so it’s best to verify with your HPE reseller or account representative.

Q: How do I activate or enroll?

A: Activation is completed through your authorized HPE reseller or account manager. You will provide contract details, asset information, and regional preferences to link the coverage to your devices.

Q: Are software updates included?

A: Foundation Care primarily covers hardware support and access to technical resources. Software updates and licensing are often managed separately, though firmware updates, driver support, or related services may be included where applicable under the specific contract terms.

Q: What about uptime and service continuity?

A: The program is designed to maximize uptime through proactive maintenance, fast response times, and reliable parts replacement where applicable. Your service terms outline exact recovery time objectives (RTOs) and coverage windows aligned to your environment.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
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Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 34060039749

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4.2 ★★★★★
Based on 12 reviews
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Verified Purchase
iamoverrated
San Leandro, US
★★★★★ 5
The Silent, Obsessive Predator in the War on Filth: A Dispatch on the eufy L60
Size: eufy L60 SES (renewed)
Dateline: My Living Room Floor, a Battlefield of Invisible Grime, 1:30 AM. The house is quiet. The world is asleep. But in the darkness, a hunter stirs. It detaches itself from its charging dock with a soft, electronic whir, its single laser-eye pulsing with a cool, blue light. This is not a vacuum cleaner. This is the eufy L60, an autonomous, dirt-seeking assassin, and it is beginning its nightly patrol. To call what this machine does "mapping" is a gross understatement. This is military-grade reconnaissance. On its maiden voyage, the L60 didn't just bumble around bumping into things. No, it conducted a systematic, laser-guided survey of my entire living space, rendering a perfect, eerily accurate floor plan on my phone. It knows the terrain. It has identified the chair legs, the table supports, the treacherous geography of the area rug. It has logged the coordinates of every obstacle. It is operating with a level of tactical awareness that would make a special forces operative blush. And then, the hunt begins. With 5,000 Pascals of raw, unadulterated suction power, it doesn't just "pick up" dirt; it inhales it. It moves in straight, deliberate, overlapping lines, a methodical grid search that leaves no square inch un-scoured. Dust, crumbs, the detritus of a life lived with a certain amount of reckless abandon—all of it vanishes into its maw. And hair… good heavens, the hair. It attacks strands of human and pet hair with a special kind of ferocity, its "Hair Detangling Technology" acting like a tiny, internal machete, chopping the stuff up before it can choke the machinery. It is a savage and beautiful solution to an ancient and vexing problem. But the true genius, the feature that elevates this from a clever gadget to a genuine domestic revolution, is the self-empty station. This monolith is not just a charger; it is the L60's base of operations. After its patrol is complete, the little predator dutifully returns to the dock. And then you hear it—a ferocious, ten-second roar, like a miniature jet engine firing up. That is the sound of every speck of filth the robot has collected being violently sucked from its belly into a sealed bag within the tower. The result? You don't have to do a thing. For up to 60 days, this silent partnership continues. The robot hunts, it cleans, it reports back to its base, it unloads its grim bounty, and it prepares for the next mission. You are completely removed from the dirtiest part of the process. This eufy L60 is not just an appliance; it's a quantum leap. It is a quiet, frighteningly intelligent, and ruthlessly efficient solution to the endless, soul-crushing war against domestic filth. It maps its battlefield with perfect precision, it hunts its prey with relentless power, and it handles its own dirty work. It is, without a doubt, the single greatest ally you could ever have in the quest for a clean floor. Absolutely amazing.
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Reviewed in the United States on October 10, 2024
J
Verified Purchase
J. Rathbun
Draper, US
★★★★★ 1
Waste of money
Size: eufy L60 SES (renewed)
This vacuum is a total let down. It cleans well enough however it has lost its network connection every month since I have owned it. Not only do I have to take 20 minutes to get it to finally reconnect, but it also wipes out the map that is stored. So I can’t clean until it re-maps the floor, I have to re-divide the rooms, and ultimately can’t clean for close to 2 hours when I need it most. Don’t waste your time with this unit unless you want to deal with network issues every month
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Reviewed in the United States on December 30, 2025
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Verified Purchase
Frankie Orozco
Massapequa, US
★★★★★ 5
Great Price, Great Quality, Save your money from other over priced Brands
I absolutely love this! Just as good as any of the more expensive brands! It has great cleaning abilities and is able to get in every corner and crevice. This quality is amazing and it has a mapping feature with a remote to set it up. Powerful suction, connects to the wifi easily and has a perfect spin rate so it doesn't miss a thing! My biggest issue is that I wasn't using it as much as I should! Make sure you set up a timer and it will take care of the rest!
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Reviewed in the United States on August 8, 2025
J
Verified Purchase
Joel S.
Charlottesville, US
★★★★★ 4
Growing up with robots...
I'll spare you the obvious and only mention in passing that this is obviously a Roomba-wannabee. That aside, it turns out to be a pretty good R-wbee. Which is unsurprising since I combed through a couple of different comparison YouTube videos, both of which ranked this model near the top of their lists in the category of powerful vacuum robot on a budget. This lil sucker is indeed quite effective. I only have a carpeted bedroom, so it doesn't wander much, but it easily traverses even the bulged or steeped edges of my old burber carpeting. Like any such device, if you're going to leave it unattended, you will need to clear away any cords or other small debris (anything up to about popcorn size will just get vacuumed). I empty mine every other time I use it, and it's rarely brimming over. The only problems I've encountered have always been some kind of cordage or wire or string getting wrapped around the spinning scrubber unit--easily corrected. I'm very happy with the remote. I tend to use it mostly as a remote controlled vacuum device; ie, me lazily stalking behind it, using the remote to reverse it or to bring it back round for a second pass, til I'm satisfied. In addition to allowing N-S-E-W directions, you can also press and hold a direction button to make it speed up. You can also toggle between carpet and hardwood mode. The device charges pretty quickly and usually lets me get 2 to 3 large room sessions completed before displaying low battery. I will note that my kitten was a mere 3 months old when I got this device and she has literally grown up with it. It long ago stopped frightening her and now she regards this device as a friend and playmate to such an extent that I had to move the charging dock from a floor corner to a low dresser drawer--because when I left it out in the open, my cat would always manage to depress the big GO button and send it off partially charged, destined to tangle up my charging cables and neckties. So if you plan on letting your cat grow up with this robot, take precautions. I would definitely buy another one of these, and probably will. Recommended.
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Reviewed in the United States on May 29, 2023
C
Verified Purchase
ClubFisher
Alexandria, US
★★★★★ 4
Jury is still out
Size: eufy L60 SES (renewed), Size: eufy L60 SES (renewed)
I really didn't want to purchase another Eufy product. I'm very mad at them because they're security doorbell cameras failing so readily (like a hardwired doorbell that stops working and gives me the input that there's no batteries even after we had it rewired.) And I caution everyone I am not a fan of their customer service anymore. Years ago it used to be fantastic. It is rare today, when you send in a request for help that anyone fully reads what your expressing. You get scripted answers or links to technical information that you've already told them in previous communications you've tried. Anyway... We have a dumber, earlier version of the Eufy vacuum cleaner that is about 5 years old --recently replaced the battery because I really love how well it draws up dirt and hair... Though the little chamber constantly gets jam-packed and the machine always gets stuck. I decided to move that one upstairs and get a smarter vac (only) and looked into several that could manage pet hair and that had good mapping and the ability to avoid scooping up toys etc. What I like is the software's easy (much friendlier than Narwal!). I think the mapping was perfect right out of the gate. Ease of splitting out larger areas into rooms is just wonderful. The on-screen guidance as you're using this software is mostly excellent. I really like how you can choose a setting that the vacuum will go to recharge and re-start itself back into motion to finish the job that wasn't finished when it went kaput. I like that you can choose the frequency of having the vacuum empty into the charging station. These two features that I just mentioned are a little bit hidden under settings. I think tabs would be nice for some pictures like this. I don't like that it only has one rotating brush. The older Eufy has two and I think it's a much better design to sweep things into the suction range. I like the quiet of this vacuum. The older version was quiet and this one is quieter yet. As a matter of fact it worries me because the difference in suction sound makes it seem as though it really isn't changing at all. I am not so sure the suction is as effective as It's been bragged about in its right up and in other reviews... it's actually gone over places on my carpet and it really didn't pull up all the fur. (That is in the video) I have also watched it go over small pieces of cardboard from a scratching post and it didn't pick it up... Again if the brush was there on that side it would have been pushed into the suction path better. I am not a fan of how it seems to not know how to avoid things. When setting up and getting ready to map your home with the LIDAR, the guidance is to take everything off the floor that is possible. Of course I put things back down like the tall cat toy that that has absolute presence, no different than a small cat --and the vacuum just runs right into it and starts pushing it...Our cat food bowls and water bowls just get pushed around. And the vacuum simply runs right into any toy and doesn't bother going around any of it so I would be sure you DO NOT BUY THIS IF YOU HAVE A CAT OR DOG THAT LEAVES MESSES ON THE FLOOR! Also on some things that were not picked up like the kitchen table, I don't get how come this vacuum just runs into it with full speed. Also it is very weird that it has a real problem transitioning to rugs. I have a leather throw rug that stays in place with people and animals going across it. But this machine's able to nose it up into the air and then get tangled in it. It means that when I have my schedule in place I have to roll up this carpet and my toilet carpets. As you can guess it's annoying. I also found it odd that when I'm trying to have it avoid going over something I will stand in place and despite the fact that it is vacuuming according to a grid it actually came back and circled and bumped into my feet five times before it finally gave up. What if that was an animal that was standing there? Would it bump into it also? There are reviews on here that are so much more detailed. All I can say is I tried a Roomba (returned it to store) and I tried the Narwal (The mapping was awful and I returned that one also.) I'm simply not wanting to return another vacuum. I do want to note that I purchased this one and accidentally ordered a 'used' model which means somebody else returned it. I have a feeling it has to do with this weird occasional click click click sound that makes it sound as though something is stuck in the rollers or something to that effect. Now that I finished muddling through this review I do know that this week I'll be getting in touch with Eufy. I can't help but wonder is this really the way this thing is supposed to be working. Oh, I did get the setup with the vacuum bag tower. As others have said it is extremely loud. The feature that reportedly cuts cat hair also has some volume to it, but for all its noise I don't think it really cuts but maybe 50% of the hair. I still have to manually clean the roll brush frequently. See photo.
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Reviewed in the United States on November 11, 2024

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