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Description
Audiocodes Customer Technical Support Extended Service 1 YearIntroducing the AudioCodes Customer Technical Support Extended Service, a comprehensive, one year service plan designed to safeguard your investment and keep your communications infrastructure operating at peak performance. This extended service is engineered for organizations that cannot afford downtime, delivering around the clock expertise, rapid parts replacement, and a streamlined repair process that minimizes disruption to your business. With 24
Introducing the AudioCodes Customer Technical Support – Extended Service, a comprehensive, one-year service plan designed to safeguard your investment and keep your communications infrastructure operating at peak performance. This extended service is engineered for organizations that cannot afford downtime, delivering around-the-clock expertise, rapid parts replacement, and a streamlined repair process that minimizes disruption to your business. With 24/7 access to seasoned technical professionals, you can count on timely resolutions, proactive guidance, and a service experience that aligns with the demanding needs of modern enterprises. Whether you rely on voice over IP, unified communications, or other mission-critical AudioCodes devices, this extended support plan is tailored to protect your systems, extend the life of your hardware, and maximize the return on your technology investment.
- 24/7 Technical Support ensures round-the-clock access to AudioCodes experts who diagnose and resolve issues quickly, helping you maintain business continuity and minimize costly downtime.
- Swift Parts Replacement guarantees that essential components are replaced promptly, keeping your equipment operating at peak efficiency and reducing the risk of extended outages.
- Carry-in Service Location provides a reliable, convenient repair option, enabling faster turnaround through a centralized service center while optimizing uptime and device lifespan.
- Comprehensive Parts and Labor Coverage means full service coverage for both components and the labor required to repair, upgrade, or restore devices, reducing unexpected maintenance costs.
- Guaranteed 30-Day Repair Response ensures a prompt planning and execution window, so your equipment is back online within a predictable timeline and your operations stay on track.
Technical Details of Audiocodes Customer Technical Support Extended Service 1 Year
- Service Type: Extended Service
- Duration: 1 Year
- Support Hours: 24 x 7
- Repair Service Response Time: 30 Days
- Service Location: Carry-in
- Includes: Parts and Labor
How to Install Audiocodes Customer Technical Support – Extended Service
- Purchase the plan through your authorized AudioCodes distributor or directly from the AudioCodes website to begin coverage.
- Receive confirmation via email containing service confirmation and warranty details after your purchase is finalized.
- Prepare for support requests gather essential information about your AudioCodes equipment, including model numbers, serial numbers, firmware versions, and a concise description of the issue.
- Access 24/7 support contact the dedicated support line or email address provided in your service confirmation email for immediate assistance, diagnostics, and guidance.
- Coordinate any required repairs if physical maintenance is necessary, follow the instructions to carry the equipment to the designated service location, and await return in optimal working condition.
Frequently Asked Questions
- What does the AudioCodes Customer Technical Support – Extended Service cover? This extended service covers all technical support inquiries, parts replacement, and labor required to maintain AudioCodes equipment for a period of one year, ensuring you have access to expert help, necessary components, and hands-on repairs when needed.
- How do I access 24/7 support? You can reach the 24/7 support team by calling the dedicated support line or emailing the team listed in your service confirmation email. This round-the-clock access ensures you receive timely assistance regardless of the time or day.
- What is the average repair time for my equipment? The service includes a guaranteed 30-day repair service response time, designed to provide a predictable turnaround and minimize downtime. While many issues are resolved sooner, you can plan with confidence knowing a defined window is in place for repairs.
- Is carry-in service available? Yes. Carry-in service is included as the stated service location, allowing you to bring devices to a designated service center for efficient diagnostics and repair, and to help accelerate the return of your equipment to production use.
- What types of devices are covered under this plan? The plan is designed to support AudioCodes equipment across the spectrum of your deployment. Coverage includes the technical support, parts, and labor necessary to maintain operation for one year, ensuring continuity of service for critical communications infrastructure.
- How do I renew or extend coverage after one year? Renewal options are typically available through your AudioCodes distributor or via the AudioCodes website. Contact your account representative or support team to discuss renewal eligibility, pricing, and coverage terms for continued protection.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.0 ★★★★★
Based on 7 reviews
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Product Reviews
★★★★★ 5
Smells great, works well! ❤️
Made a basket for my husband, smells so so good!!! He loves new face creames and he says this stuff feels great. He struggles with black heads and I already saw improvement in his skin texture in just 2 washes.
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Reviewed in the United States on February 13, 2026
★★★★★ 5
Highly recommend
Awesome product
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Reviewed in the United States on May 13, 2026
★★★★★ 3
Good product, but needs a little work to be perfect.
Honest product review here: It's very close to being perfect.
1. The tubes are a very good size, I get annoyed with products that cost a lot and the tubes are the size of my fingers (Tiege).
2. The foaming cleanser is great, no complaints. My face feels very clean.
3. The facial scrub could use some work. This could be a preference but I like my facial scrubs to feel like they're taking a steel wool pad to my face and grinding the dead skin off, and afterwards I get that "fresh air" feel on my face. This doesn't cut it for me. If this was improved I would like this more.
4. The moisturizer. I'll start off with the good, it feels GREAT! It's not oily, it takes only 15-30seconds of rubbing to really get into my skin and just overall great feeling. HOWEVER, who the hell designed that smell. It's like a chemical mint, what in the world, I've never smelled anything like that. Not a fan, I feel us men have to deal with the worst smells; fresh sport, swagger, and tree bark for our options (i elect to pick tree bark). Now chemical mint??? Needs work.
5. No comments on the eye cream, I didn't use it. Probably never will who knows.
This is a really solid product, the volume is there for the price, the moisturizer feels great, and the cleanser feels great. If they could fix the intensity of the facial scrub and that moisturizer smell it would be a 5 star for me. If you are the product design team or owner and you're reading this, it's close. Fix the two items I mentioned and you have me as a customer for life. However, I would advise against pushing that price point above $40. I feel the $32-$35 is a sweet spot. Tiege team has lost their minds pushing $45 product for those tubes, don't do that.
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Reviewed in the United States on April 13, 2025
★★★★★ 5
My new choice for skincare!
Was looking for new skincare and came across Viking Revolution. Let me just say I’m happy I did! Phenomenal skincare that really gets the job done. Luxurious lather on the Foaming cleanser, that leaves my face fresh and clean but not stripped of moisture. The microdermabrasion Skin Scrub is my fave and gentle enough to use everyday. My skin definitely looks brighter since I started using this. The set does come with an eye cream which is pretty great, and a moisturizer that doesn’t leave my skin and beard feeling greasy but nice and soft. Extremely impressed w the large sizes in the set and I’m totally a fan and loyal customer now. Excited to try some of their other products which there are a ton! Pricing is reasonable for everything you get and believe me a little goes a long way. 5 stars!! ⭐️ ⭐️⭐️⭐️⭐️
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Reviewed in the United States on July 23, 2024
★★★★★ 5
A major upgrade from standard drugstore brands—sophisticated scent & better lather.
I have been a long-time user of standard body washes (think Old Spice, Axe, or Dove Men), but I kept seeing hype about Cremo and decided to see if it was worth the slightly higher price tag. After using the 32oz Spice & Black Vanilla for a week, I can confidently say this is a massive upgrade for your shower routine.
Here is how it stacks up against the typical grocery store brands:
1. The Scent is on another level:
Most cheaper washes smell like generic "Sport" or "Ocean" cologne. This scent is much more complex and earthy.
Top Notes: It starts with a sharp, spicy kick (that's the cardamom).
Finish: It settles into a smooth, warm vanilla and tobacco scent. It smells more like a high-end department store fragrance than a soap.
Staying Power: The scent actually lingers. If you shower in the morning, you will still catch subtle hints of the warm spices for a few hours, which pairs really well with woody colognes.
2. Performance & Feel:
The consistency is thicker than what I'm used to. You only need one solid pump to get a rich lather with a loofah. Crucially, it rinses clean without leaving that "squeaky" residue that dries out your skin, but it also doesn't leave a slick oily film like some ultra-moisturizing washes do. It hits a perfect balance.
3. Value:
The 32oz bottle is substantial. Because the gel is concentrated, I expect this bottle to last 3-4 months easily, making the cost per ounce very reasonable compared to buying smaller bottles of cheaper stuff every few weeks.
Pros:
Sophisticated, "grown-up" scent profile.
High-quality pump (sturdy, doesn't clog).
Non-drying formula is great for colder months.
Cons:
Potency: The scent is strong. If you are sensitive to fragrance or prefer unscented products, this might be overwhelming. The bathroom will smell like it for a good 20 minutes after you're done (which I enjoy, but keep it in mind).
Verdict:
This bridges the gap between basic hygiene and luxury grooming. If you are tired of smelling like "Blue Sport" and want something warmer and more refined for the fall/winter, this is absolutely worth the switch.
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Reviewed in the United States on November 26, 2025