SKU: 22973155081

Bridging the Values Gap

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Bridging the Values GapBy: R. Edward Freeman, Ellen R. Auster Bridging the Values Gap Business has a values problem. Its not just spectacular public scandals like Enron (which, incidentally, had a great corporate values statement). Many companies fail to live up to the standards they set for themselves, alienating the public and leaving employees cynical and disengagedresulting in lower productivity, less innovation, and sometimes outright corruption. The reason, argue top

By: R. Edward Freeman, Ellen R. Auster     
Bridging the Values Gap

Business has a values problem. It’s not just spectacular public scandals like Enron (which, incidentally, had a great corporate values statement). Many companies fail to live up to the standards they set for themselves, alienating the public and leaving employees cynical and disengaged—resulting in lower productivity, less innovation, and sometimes outright corruption.

The reason, argue top scholars and consultants Edward Freeman and Ellen Auster, is that all too often values are handed down from on high, with little employee input, discussion, or connection to the challenges and opportunities facing the organization. Although the words may be well-intentioned, they aren’t reflected in the everyday practices, policies, and processes of the organization. This practically invites disconnects between intention and reality.

To bridge this gap between the “talk” and the “walk”, Freeman and Auster provide a process through which organizations can collectively surface deeply held values that truly resonate with everyone, from top to bottom. Their Values Through Conversation (VTC) process focuses on four key types of values conversations: introspective (reflecting on ourselves and how we do things in the organization), historical (exploring our understanding of our past and how it impacts us), connectedness (creating a strong community where we work well together), and aspirational (sharing our hopes and dreams).

By developing values through discussions—casual or formal, one-on-one or in groups—VTC ensures that values are dynamic and evolving, not static words on a wall or a website. Freeman and Auster offer advice, real-world examples, and sample questions to help you create values that are authentic and embraced because they are rooted in the lived experience of the organization.
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SKU: 22973155081

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4.9 ★★★★★
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Dee Davis
Lake Worth, US
★★★★★ 5
Great product!
Size: 4-tier, Style: wall mount&floor mount, Size: 4-tier, Style: wall mount&floor mount
This is my second time purchasing these shelves. They are easy to set up, come with all the screws, brackets, and drywall anchors (if needed). I definitely love the quality, look and versatility. Being that my ceiling is slanted I couldn’t mount them from there but easily mount them to the surface beneath the shelving. My husband loved my idea and how they turned out! Highly recommend!
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Reviewed in the United States on August 8, 2024
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Greg Savignac
West Palm Beach, US
★★★★★ 4
No Instructions - Easy to build and study
Size: 4-tier, Style: wall mount&floor mount
I ordered 3, and my wife loves the look of them. They seem to support a decent amount of weight. I supervised my 7 year old (55 lbs) as she scaled a single shelf bracket up the wall after it was mounted, without the planks. You do need to have some amount of handiness to be looking at buying as it does not come assembled, and does not have the wood planks with it. A little learning curve I had. Keep the rods only hand snug, not tight, snug, and then as you put it up to the wall adjust as needed to get the heights and widths right to the opposing shelf. There is also only 8 pipe brackets to hold the shelves down (2 per shelf) and I did not realize this at first and assumed I had 16 (4 per shelf). I had to go back and fix.
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Reviewed in the United States on January 5, 2021
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Verified Purchase
Kryn
Belleville, US
★★★★★ 5
Game changing storage!
Size: 4-tier, Style: wall mount&floor mount
I love the shelves. I got to use my own wood which was a reclaimed piece that I found and sanded and then stained. I'm so proud to see them on the shelves. It got so much clutter corralled from around the room and put in one place where it all looks good displayed together. The support pieces are very good quality and I found this to be very good value for the price. I'm very happy with this item.
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Reviewed in the United States on February 25, 2024
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Anthony 64
Carnegie, US
★★★★★ 5
Good all around, some imperfections on threads difficult to screw together
Size: 4-tier, Style: wall mount&floor mount
I received a complete product as advertised, it's a solid steel design with everything you need to mounted included. One small issue I encountered is that the pieces screw together but they wouldn't screw all the way it felt difficult and possibly if forced the steel might crack. Unfairly enough other pieces did completely screw in. So it's probably because of imperfections on the threads.
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Reviewed in the United States on May 9, 2021
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Joy
San Leandro, US
★★★★★ 5
Build w/ a Friend, and BYOL (Bring Your Own Level)
Size: 4-tier, Style: wall mount&floor mount
Definitely a two-person job. Not because it's heavy, but a little awkward at first. I installed the first bracket, and my 12 yo assisted. Then, she hung the second bracket, and I assisted. Have a level handy. I didn't want to roll the dice and allow her to hang from the bracket, but it seems super-strong. We hung the brackets 32" apart, and 6" overhang, i.e. 48" x 12" laminate shelves. Gorgeous.
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Reviewed in the United States on March 12, 2025

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