SKU: 16465399762

HPE Pointnext Tech Care Essential - 4 Year - Service

$646.73 $718.59
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Ships within 48 hours · Estimated delivery Aug 13 - Aug 18

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Description

HPE Pointnext Tech Care Essential - 4 Year - ServiceThe HPE Pointnext Tech Care Essential 4 Year Service is your ultimate solution for reliable and timely technical support. Engineered to provide 24 7 assistance, this service ensures that your business operates smoothly, allowing you to focus on what matters most. With a commitment to resolving technical issues efficiently, this service boasts a remarkable 15 minute phone support response time, ensuring your operational disruptions are minimized.

The HPE Pointnext Tech Care Essential - 4 Year - Service is your ultimate solution for reliable and timely technical support. Engineered to provide 24/7 assistance, this service ensures that your business operates smoothly, allowing you to focus on what matters most. With a commitment to resolving technical issues efficiently, this service boasts a remarkable 15-minute phone support response time, ensuring your operational disruptions are minimized. Invest in the HPE Pointnext Tech Care Essential Service for unparalleled peace of mind and productivity.

  • 24/7 Availability: Enjoy round-the-clock support with access to technical experts whenever you need assistance, ensuring that your business remains operational at all hours.
  • 15-Minute Phone Support Response Time: With a commitment to a quick response, our 15-minute phone support service guarantees that help is just a call away, allowing for rapid problem resolution.
  • 4-Year Service Duration: This extensive service package spans four years, providing you with continuous support and maintenance that adapts to your evolving business needs.
  • Comprehensive Technical Assistance: Whether it's troubleshooting hardware or resolving software issues, our team of professionals is equipped to handle a variety of technical challenges, ensuring that you stay productive.
  • Increased Dependability: Count on HPE Pointnext Tech Care Essential to enhance the reliability of your IT infrastructure, promoting seamless operations and minimizing downtime.

Technical Details of Product

  • Service Type: Technical Support
  • Service Duration: 4 Years
  • Availability: 24/7
  • Response Time: 15 Minutes for phone support

How to Install

To activate your HPE Pointnext Tech Care Essential Service, follow these simple steps:

  1. Purchase the HPE Pointnext Tech Care Essential Service package.
  2. Receive your service confirmation via email with your unique service ID.
  3. Contact HPE customer support through the provided hotline number.
  4. Provide your service ID and follow the representative's instructions to complete the activation.
  5. Enjoy seamless access to 24/7 technical support for the next four years!

Frequently Asked Questions

1. What types of issues does this service cover?

The HPE Pointnext Tech Care Essential Service covers a wide range of technical issues, including hardware troubleshooting, software malfunctions, and general IT support.

2. Is there a limit to the number of support incidents I can report?

No, there is no limit to the number of support incidents you can report during your service duration. We are here to support you as many times as needed.

3. Can I upgrade my service level in the future?

Yes, you may have the option to upgrade your service level at any time. Please contact HPE customer support for more details on available upgrade options.

4. How do I cancel or modify my service?

To cancel or modify your service, please reach out to HPE customer support within the specified terms and conditions of your service agreement.

5. What should I do if I experience a technical issue?

If you experience a technical issue, simply call our 24/7 support hotline, provide your service ID, and our qualified technicians will assist you promptly within 15 minutes.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 16465399762

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4.3 ★★★★★
Based on 26 reviews
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Product Reviews
M
Verified Purchase
Mark
Massapequa, US
★★★★★ 5
Reliable cable that checks every box
Color: Black, Size: 6 Feet, Style: 1-Pack
I've been using these and they have been great across the board. Charges fast, the 6 foot length is perfect for reaching an outlet without being right on top of it, and the build quality feels solid and durable. The USB-IF certification gives you peace of mind that it's not going to damage your devices. For an Amazon Basics cable the quality is genuinely impressive and the price makes it a no brainer. Stock up on a few and put them everywhere you need them.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 28, 2026
W
Verified Purchase
Willie
Houston, US
★★★★★ 5
Great
Color: White, Size: 6 Feet, Style: 1-Pack
Great charger works like factory Apple charger
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 21, 2026
R
Verified Purchase
520RDL
Louisville, US
★★★★★ 5
Necessary for some devices
Color: White, Size: 6 Feet, Style: 1-Pack
Necessary for USB-C charging non USB-C compliant devices. Not all devices will charge on a USB-C to USB- C connection. USB-C is a protocol that many devices do not follow but have the same connector.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 12, 2026
T
Verified Purchase
tim
Cuba, US
★★★★★ 5
Continues to exceed expectations
Number of Items: 1
This product blew me away. I was on the skeptical side after reading some of the negative reviews, but I have never had any issues. The charger is very fast and charged my phone in 2 hours from <5%. That's faster than some of my corded chargers. The cord and charger are of very high quality and even withstood my cat biting at it. Unfortunately, it does not include a charging block/usb wall adapter, but as long as you use a block/wall adapter that can support the charger (I used a Samsung fast charging block), it works great. The product will even blink if you are using an incompatible block. The rubber on the bottom of the charger prevents it from sliding around, and the overall appearance is slick and great. The product took less than 1 minute for me to set up and is very easy to use. Overall, it's an amazing product for an amazing price. Regarding some of the negative reviews; I see lots complaining about how hot the product gets. My block and the charger itself did get warm after extended periods of charging, however, there are safeguards that will pause charging if either get too hot. It hasn't gotten hot enough to be worrisome or even activate the safeguards, so I am not concerned about it at all.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 7, 2024
C
Verified Purchase
C. Grasso
Los Angeles, US
★★★★★ 5
Bought for my grandmother
Number of Items: 1
Great--works perfectly with my grandmother's smartphone! Makes her life easier: when she goes to bed she just places the phone down on the pad and it starts charging. She's 95, and while I'm constantly impressed by her ability to adapt to technology, I still try to make it as simple as possible for her, and this makes her life better. It is also convenient to have at my grandmother's house as a back up for the rest of the family--we have mixed Apple and Android users, and this works for both. If someone is running low on battery and forgot their charger, this is helpful to have! Worth noting, my uncle and cousin used it to charge their phones and claim it is slower than with their native cord plugged in--I haven't done a comparison test or noticed any difference myself, but I don't doubt that the wireless charging technology is slower than the wired (but I wouldn't assume this is a problem withe the specific charger, but rather the charging technology). For my grandmother, this makes no difference, but it could for others.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 8, 2024

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