Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service Monitorpls Nbd Ahr 16704t

Maximize network uptime and operational efficiency with Extreme Networks' ExtremeWorks Managed Services MonitoringPLUS — an Extended Service designed to deliver continuous remote monitoring, proactive maintenance, software updates, and rapid expert support for your Extreme Networks infrastructure. This 1-year program provides real-time visibility into network health, performance, and security, enabling swift detection and resolution of issues before they impact end users. By combining advanced monitoring with a dedicated support ecosystem, MonitoringPLUS helps you reduce mean time to repair (MTTR), simplify change management, and ensure consistent performance across your campus, data center, and cloud-connected environments. The service also includes a centralized gateway that gives you real-time access to health dashboards, saved configurations, an up-to-date inventory database, and standardized network reports—so your IT team can act decisively and demonstrate compliance with internal and external requirements. In short, MonitoringPLUS extends your Extreme Networks investment by providing a trusted, scalable, and cost-efficient approach to ongoing reliability, security, and operational excellence.

• Continuous remote network monitoring with proactive alarming and correlation that identifies issues before they escalate, plus a structured workflow to support maintenance requests such as software updates, configuration changes, or parts replacement.
• 24/7 access to the NetworkControl Center (NCC) via phone and web, along with email support, ensuring fast problem resolution and direct lines to experienced Extreme Networks engineers whenever you need assistance.
• Next Business Day advanced Parts Replacement service, coupled with depot support, designed to minimize downtime and accelerate resolution through rapid dispatch and efficient field service when required.
• Operational Software updates and upgrades, ongoing firmware improvements, saved configurations, an inventory database, and standardized network reports to keep your environment current, auditable, and easy to manage.
• One-year coverage crafted for reliability and scalability, enabling seamless integration with your existing Extreme Networks estate and delivering consistent performance across growing networks.

Technical Details of Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service Monitorpls Nbd Ahr 16704t

Technical specifications are not included in the provided product details. This section outlines the service scope based on the description: remote monitoring, 24x7 NCC access, proactive support, software updates and upgrades, and Next Business Day parts replacement within a one-year period. For complete specifications, refer to the official product listing or the ec.synnex portal using the SKU 16704t.

How to install ExtremeWorks MonitoringPLUS

• Confirm eligibility and enroll in MonitoringPLUS through your Extreme Networks account or by contacting your sales representative.
• Ensure your covered Extreme Networks devices are connected to the remote monitoring gateway and have current licensing entitlements.
• Set up NetworkControl Center (NCC) access for your organization, including preferred contact channels for problem reporting and support requests.
• Activate monitoring agents and configure alarm thresholds, notification preferences, and escalation paths to align with your incident response process.
• Maintain an up-to-date inventory of assets and saved configurations in NCC to enable rapid diagnostics and efficient parts replacement when needed.

Frequently asked questions

• What is included in ExtremeWorks MonitoringPLUS Extended Service? — A 1-year remote monitoring and support package with continuous health checks, software updates, advanced parts replacement, and 24/7 NCC access.
• What kind of support is available 24/7? — Access to Extreme Networks NetworkControl Center (NCC) via phone and web, plus email support to resolve issues anytime.
• What does Next Business Day parts replacement mean? — If a replacement part is needed, Extreme will dispatch advanced replacement parts to minimize downtime within the next business day.
• Can I extend MonitoringPLUS beyond one year? — Yes. You can discuss renewal options with your account team to continue coverage and support for your Extreme Networks devices.
• Are software updates included? — Yes. Operational software updates and upgrades are included to keep devices running with the latest features, security patches, and performance improvements.