SKU: 44326005476

Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees

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Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees"At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence the ability to comprehend one's

"At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one's emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn't working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential."

Binding Type: Paperback
Publisher: Amacom
Published: 10/27/2006
ISBN: 9780814433782
Pages: 240
Weight: 0.75lbs
Size: 8.90h x 6.00w x 0.70d
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SKU: 44326005476

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hotbiscuitsandsweetmarie
Charlottesville, US
★★★★★ 1
Parts of this are way too hard to be safe for dogs
Color: Royal Blue
My dog sniffed this and took a hard pass. The body is hard rubber, which some dogs might like. However, the head and tail are rock hard plastic - definitely hard enough to break a dog's teeth. I'm glad my dog wasn't interested in it.
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Reviewed in the United States on April 28, 2026
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Candace Armenta
Carnegie, US
★★★★★ 5
Very durable!
Color: Teal
My big guy (American Staffordshire) loves these kind of toys! I love them because he can't tear them apart. The only thing is when he chews on them they become like a cactus.
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Reviewed in the United States on April 22, 2026
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LHarrington
Whiting, US
★★★★★ 4
Heavy, long lasting chew
Color: Teal
This dog chew is the best yet for our very aggressive chewer. The material will get roughed up somewhat but so far no pieces have broken off. Our 25lb cockapoo loves it. I use a scissors to remove some sharp edges when needed. Beware this alligator is heavy but she carries it around regardless.
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Reviewed in the United States on March 15, 2026
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Diane P.
San Leandro, US
★★★★★ 5
Great alligator toy for dogs
Color: Teal
My dog loves this toy. It’s got everything - a squeak and hard rubber to chew!! He grabbed it immediately and ran outside!!!
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Reviewed in the United States on April 27, 2026
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Sharon Graff
West Palm Beach, US
★★★★★ 5
I adopted a raptor instead of a puppy
Color: Teal
He's a chewer. Nothing is safe from his relentless jaws. I have bought him other things to chew which he ignored, preferring rolls of duct tape, empty flower pots and cardboard boxes. But this gator. Well.... NOt only did he love it BUT he opened the bag himself, got the toy out of the box it came in and then carried it proudly into the house. He has chewed the living life out of it so I ordered him another. Cardboard boxes in my house are breathing sighs of relief.
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Reviewed in the United States on April 6, 2026

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