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Description
Emotional Intelligence for Sales Success: Connect with Customers and Get ResultsEmotional intelligence plays a vital role at every stage of the sales process. It's easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight or flight response something salespeople learn to avoid when they build their emotional intelligence. Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong
Emotional intelligence plays a vital role at every stage of the sales process. It's easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight-or-flight response--something salespeople learn to avoid when they build their emotional intelligence. Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills and expand your emotional toolkit.Increasing your emotional intelligence is a sure way to overcome tough selling encounters. In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance--and your success.Binding Type: Paperback
Publisher: Amacom
Published: 11/01/2012
ISBN: 9780814430293
Pages: 204
Weight: 0.55lbs
Size: 8.90h x 5.90w x 0.70d
Award: IndieFab awards - Honorable Mention
Award: Axiom Business Book Awards - Silver Medal Winner
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Product Reviews
★★★★★ 5
Great for my hot rod!
Size: 5 Quart, Style: Full Synthetic, Configuration: 0W-40
Perfect oil for my hot rod! Add a bottle of zinc and you get great low temp flow as well as good heat protection. As a 0W it flows quickly for good start up protection and the 40W means I get good protection as temps rise. My car has a flat tappet hydraulic cam so I add a bottle of zinc. Has worked great!
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Reviewed in the United States on March 19, 2026
★★★★★ 5
European oil… Japanese engine… zero regrets 🇪🇺➡️🇯🇵
Size: 5 Quart, Style: Full Synthetic, Configuration: 0W-40, Size: 5 Quart, Style: Full Synthetic, Configuration: 0W-40
Yes, I know what the label says. “European Car Formula.”
Yes, I put it in a 2002 Subaru WRX bugeye with an EJ257 block and EJ205 heads.
And yes—this oil absolutely slaps.
This engine is not stock, not delicate, and definitely not living an easy life. It sees spirited driving, boost, and the occasional questionable decision. After switching to Mobil 1 0W-40, cold starts are smoother, oil pressure is rock solid, and the motor just feels happier. No weird noises, no drama, no oil consumption surprises.
The viscosity is perfect for a performance Subaru build, especially if you’re running tighter tolerances or want strong protection under heat and load. It’s thick enough when hot, flows great when cold, and inspires confidence every time I turn the key.
Is it technically “European”? Sure.
Does my Subaru care? Not even a little.
If you’re running a built engine, turbo setup, or just want a proven, high-quality oil that punches above its weight, this stuff earns its reputation. My bugeye may not be European, but it’s living its best life on this oil.
Would absolutely buy again—passport not required.
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Reviewed in the United States on January 18, 2026
★★★★★ 4
Great oil
Size: 5 Quart, Style: Full Synthetic, Configuration: 0W-40
No issues
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Reviewed in the United States on May 17, 2026
★★★★★ 5
they give what they offer
Size: 5 Quart, Style: Full Synthetic, Configuration: 0W-40
great service from seller it was exactly how much oil quantity i ordered and its great quality
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Reviewed in the United States on May 29, 2026
★★★★★ 5
Works great
Number of Items: 4, Style: SILZKAR7B11
Exactly what it is supposed to be ! Good service
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Reviewed in the United States on May 6, 2026