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Description
The Power of Business Process Improvement: The WorkbookIf you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business
If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.Binding Type: Paperback
Publisher: Lowell Books
Published: 07/31/2013
ISBN: 9780976042839
Pages: 180
Weight: 0.95lbs
Size: 11.02h x 8.50w x 0.38d
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4.3 ★★★★★
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Product Reviews
★★★★★ 5
Good quality latex pillow
Size: Standard (Mid Loft)
Good latex pillow, sent back because wife said it’s too stiff for her
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 19, 2026
★★★★★ 5
The best pillow ever!
Size: Standard (Mid Loft)
This is the best most comfortable pillow! I love it!
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Reviewed in the United States on May 4, 2026
★★★★★ 3
Talay Latex Pillow
Size: Standard (Mid Loft)
Quality cushion but not comfortable for me to sleep on. Arrived promptly
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Reviewed in the United States on April 13, 2026
★★★★★ 5
Natural Dunlop Latex Topper Has Multiple Uses
Size: Twin XL 2"
This is a well made, high quality, 2” thick piece of all-natural latex. You can use it on top of any bed to provide a nice, comfortable mattress topper that has a medium-firm feel to it. It gives good support for those who sleep on their back and on their sides. The latex topper springs back and sleeps cooler than memory foam toppers, which compress and generally sleep hot. Latex toppers cost more upfront than memory foam toppers, but they can last twice as long.
I built a custom-made all-natural latex bed that was too soft and didn’t provide enough support. I removed a 2” thick piece of ultra soft (#14) Talalay latex inside the bed and replaced it with this 2” thick piece of Dunlop latex for more support. I then used the Talalay latex on top as a mattress topper and now my bed is perfect! Once you’ve slept on all- natural latex, you’ll never want to go back to artificial memory foam.
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Reviewed in the United States on May 19, 2026
★★★★★ 5
Discovered latex and thrilled
Size: Queen
Bought a Beautyrest mattress in late 2021 that now is uncomfortable and has dips. Beautyrest would reject the 10 year warranty due to a single stain on mattress (based on their policy), so I didn't even bother. So, I pondered if I should order a new one and which one. In the process I found out latex toppers may save the day. Talatex medium firm mattress in queen size was received within a week and a half and installed on top of existing Beautyrest mattress. Since then, no pain in hips, no sweating at night, no neck problems. My daughter tested it one night with me, and since then wants to sleep on my bed and not hers, so this is really reviewed by two people. Excellent product!! Has a bounce but you don't sink in it (two mattresses ago, I had a 13" high end high density visco elastic memory foam mattress where sinking into it happened). When I can afford, I will buy a 4" latex topper firm and install that under the existing 2" Talatex medium firm over a slatted base. I'll do away completely w/ the mattress I'm using now.
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Reviewed in the United States on May 18, 2024
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