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Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 16 - Jul 21
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Description
Last Ditch Repair ServiceOur first priority at DIYRE is to see your DIY project succeed. That's why try to make the best step by step guides and offer email support. However, sometimes even the best of us get stuck. That's where our Last Ditch Repair Service comes in. We will fix up your kit and send it back to you in working order within 3 weeks. Place your order for a repair by buying this item, then we will respond with instructions for shipping your kit back to us. After
Our first priority at DIYRE is to see your DIY project succeed. That's why try to make the best step-by-step guides and offer email support. However, sometimes even the best of us get stuck. That's where our Last Ditch Repair Service comes in.
We will fix up your kit and send it back to you in working order within 3 weeks. Place your order for a repair by buying this item, then we will respond with instructions for shipping your kit back to us.
After checkout, please fill out the Last Ditch Repair info form.
Supported Kits Only
We can only repair kits that we at DIYRE designed and support. Look for the the "Supported" check box on the product page.
Repairs Only
We offer repairs as zero-profit service to our customers because we want you to be happy with your DIYRE product. So we ask that you only use this service after you've built the kit completely and have given troubleshooting your best shot. That is, this is not an assembly service. We also cannot service kits built and sold by a 3rd party, either through an authorized retailer or on Reverb, eBay, etc.
The repair fee is per kit to be repaired. So if you are sending back more than one kit, make sure to buy the correct number of repairs. For example, if you are sending back a CP5 Mic Preamp and CTX Colour module, buy the CP5 repair and one Colour Module repair. Shipping will be calculated at checkout based on the total weight of items to be repaired.
International Service
We encourage international customers to use one of our local repair partners instead of returning the kit to us. These repair partners do not offer the same pricing, but using a local repair person you will save significantly on shipping and customs. See a list of trusted techs here: International Repair Techs
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy