SKU: 83812837766

Blackview LINK 8 12.7-inch MediaTek Helio G100 Octa-core 8400mAh 1080P Widevine L1 Support WiFi Tablet PC

$169.20 $188.00
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Description

Blackview LINK 8 12.7-inch MediaTek Helio G100 Octa-core 8400mAh 1080P Widevine L1 Support WiFi Tablet PCLINK 8 Think Deeper. Work Smarter. Create Bolder Power That Slips Right Into Your Day With an ultra slim 8. 4mm profile and featherlight 710g body, Blackview LINK 8 slips effortlessly into your dayeasy to carry, comfortable to hold, and perfect for reading, streaming, or working wherever life takes you. 8. 4mm Ultra Slim 710g Ultra light Fresh Looks in Every Shade Dawn Blue Starry Grey Cloudy Purple No. 1 A Bigger Screen That Moves with You 12. 7 Inch

LINK 8
Think Deeper. Work Smarter. Create Bolder
Power That Slips Right Into Your Day With an ultra-slim 8.4mm profile and featherlight 710g body, Blackview LINK 8 slips effortlessly into your day—easy to carry, comfortable to hold, and perfect for reading, streaming, or working wherever life takes you.
8.4mm Ultra-Slim
710g Ultra-light

Fresh Looks in Every Shade

Dawn Blue
Starry Grey
Cloudy Purple
No.1 A Bigger Screen That Moves with You
12.7-Inch Ultra-large Display Enjoy more space, less strain with the Blackview LINK 8’s 12.7" 2K+ ultra-large display—perfect for browsing news, scrolling social feeds, or watching your favorite shows. Paired with a 90Hz smart refresh rate, it adapts to your pace, delivering smooth visuals and longer battery life.
2K+ Ultra-Clear Display
90Hz Smart Refresh Rate
178° IPS Full View
300 Nit Brightness
86.03% Screen to Body Ratio
Bring Cinema Home, Wherever You Go 1080P Widevine L1 Support Stream beyond limits with Blackview LINK 8’s 1080P Widevine L1—where cinema-grade clarity meets your daily entertainment. From morning commutes to late-night marathons, dive into visuals that stay sharp, smooth, and breathtaking.
Enveloping Sound That Pulls You In Quad-box Smart-PA Stereo Speakers Hear every note, word, and whisper come alive with Blackview LINK 8’s Quad-box Smart-PA stereo speakers. Whether you're watching movies, on a video call, or just vibing to your favorite playlist, the sound surrounds you—rich, full, and incredibly real.
Split Your Screen, Multiply Your Day Upgraded Split Screen 2.0 Watch content and get things done—all at once. Thanks to upgraded Split Screen 2.0 on Blackview LINK 8, you can enjoy YouTube while replying to emails or follow a recipe while texting, with zero need to pause.
Tap Into Desktop-
Level Multitasking All-new Multi-window
PC Mode 2.0 Navigate your tasks with ease and precision, thanks to Blackview LINK 8’s multi-window PC Mode 2.0, offering a desktop-like interface that lets you switch apps, manage files, and multitask smoothly wherever you are.
Your Thoughts.
Your Strokes.
No Limits Free Stylus Pen Take notes, sketch ideas, or sign documents with ease using the free stylus included with Blackview LINK 8. Whether you're in a meeting or on the move, it’s precise, responsive, and always ready when inspiration strikes.
Docs Ready.
So Are You Built-in WPS Office With WPS Office ready to go on Blackview LINK 8, you can manage documents with ease—view contracts, mark up files, or prep for meetings, all without downloading anything else.
Document
Presentation
Spreadsheet
PDF
Gentle on Your Eyes, Day to Night 3 Eye Protection Modes From bright mornings to quiet nights, Blackview LINK 8 protects your eyes with Reading, Night Light, and Dark Modes—designed to ease strain and help you focus longer, more comfortably.
Reading Mode
Night Light Mode
Dark Mode
All Day. All Play. No Pause 8400mAh Large Battery with 18W Fast Charging Power through your day with Blackview LINK 8’s massive 8400mAh battery—perfect for long classes, binge-watching, or remote work. And when you need a boost, 18W fast charging gets you back on track in no time.
5.2 hrs Website
5 hrs HD Video
5.1 hrs Game
93 hrs Music
528 hrs Standby
No.2 From Load to Launch—Faster Than Ever
Tap. Launch. Go Octa-core MediaTek Helio G100
Built with the Octa-core MediaTek Helio G100 chip, Blackview LINK 8 keeps up with your busy day—launch apps quickly, glide through presentations, or enjoy your favorite content with fluid, stable performance.
6nm Processor Seamless Power-
Efficiency Balance
2x Cortex-A76
2.2 GHz High Performance Cores
6x Cortex-A55
2.0 GHz Energy-Efficient Cores
ARM Mali-G57 GPU
416,360 AnTuTu
Never Skip a Beat, Even at Full Speed Up to 36GB RAM =12GB RAM + 24GB RAM Expansion With up to 36GB of RAM (12GB physical + 24GB expansion), Blackview LINK 8 lets you switch between apps, open large files, and multitask with zero lag—even during your busiest days.
18%

Faster App
Start-up
Store It All. Stress Nothing Built-in 256GB ROM Keep your favorite series, offline maps, work files, and more all in one place. With 256GB ROM, Blackview LINK 8 gives you freedom without compromise.
No.3 See More. Snap Smarter. Unlock Instantly
From Everyday to Extraordinary 16MP + 2MP Rear Cameras
Capture crisp photos and detailed videos with Blackview LINK 8’s 16MP main camera and 2MP depth sensor—perfect for snapping everyday moments, scanning documents, or video-recording on the go.
Front Camera Rear Camera
Depth Camera
Your Best Self, Every Call 13MP Front Camera
From Zoom calls to casual selfies, the 13MP front camera on Blackview LINK 8 ensures you're always seen clearly, with natural tones and sharp focus in every frame.
Just a Look.
And You're In Face Unlock
Say goodbye to typing passwords. With Face Unlock on Blackview LINK 8, your tablet recognizes you instantly—perfect for busy mornings or hands-full moments.
Vivid Stories Start Here
1080P Full HD Video Recording Whether filming tutorials, vlogs, or everyday scenes, Blackview LINK 8’s 1080P Full HD video
recording delivers crisp, smooth footage that brings your stories to life.
Your Daily Shortcut to Smart Smart Google Lens Instantly unlock the world around you with Blackview LINK 8’s Smart Google Lens—translate signs, identify objects, or scan codes effortlessly for smarter, faster daily interactions.
No.4 Next-Gen AI. For Work. For Play. For You Doke AI — The Smartest Help Is Here
Smarter Days, One Voice Away Let your voice take the lead. With LINK 8, you get a smart, hands-free helper that listens when you speak, responds when you need it, and makes everyday tasks feel effortless—no taps required.
Voice Wakeup &
Voiceprint
Recognition
Real-time
Voice Interaction
Screen-aware
Assistance
Global Smart
Control
Smarter Tasks.
Faster Wins Hi Doki App Tackle tasks smarter with Hi Doki on LINK 8. From summarizing reports to drafting content or organizing ideas, your intelligent assistant helps you stay ahead—fast, focused, and hands-free.
Next-Gen DeepSeek-R1 From Curiosity to Clarity—In Seconds.
AI Online Search Search live. Stay current. Know more in the moment.
AI Document Parsing Skip the scroll. Spot the highlights instantly.
Smart Tutor Assistant Clear guidance, one question at a time.
AI VisionCraft (AI Image-to-Image)
Transform your sketches into stunning visuals.
AI Creative Art (AI Text-to-Image)
Describe it. See it. Make art with words.
AI Sound of Inspiration (AI Text-to-Music)
Type a vibe. Hear it come alive.
Chat with AI (Multiple AI Characters)
Talk to AI that gets you—each with
a personality of its own.
ImageX App Tap, Edit, Wow On LINK 8, the ImageX app gives you 18 smart tools to enhance, refine, and have fun with every shot. From pro-level edits to playful effects, it’s your personal studio—quick, creative, and right at your fingertips.
VidGen App Snap It. Style It.
Story It. Snap. Drop. Watch it move. VidGen on LINK 8 makes turning your pics into cinematic clips effortless and fun.
Soundle App Your Mood, Your Music Feel the rhythm of your emotions with LINK 8’s Soundle App—choose a vibe, shape the sound, and watch your mood become music. *A 30-day free trial is available for all Doke AI apps, providing full access to every AI feature with no limitations.
No.5 Latest DokeOS_P 4.2 (Android 15)
Convenience & Efficiency↑ Fluency↑ Privacy↑ Customization↑
Next-Level Ease, Right at Your Fingertips Stay ahead with the latest DokeOS_P 4.2 (Android 15) on LINK 8 — now featuring Smart Pictures and Notebook. Enjoy seamless browsing, intelligent game suggestions, and personalized search, all effortlessly at your fingertips.
Efficiency That Feels Effortless. With LINK 8, you can share files in a flash using EasyShare, keep work and life separate with the Workspace App, and stay on task with a thoughtfully designed timer. Each tool is built to simplify your workflow, boost productivity, and fit your lifestyle—no friction, just focus.
Secure Your World
Focus Your Mind Whether you're banking, browsing, or messaging, LINK 8’s Privacy Control and smart system tools keep your data secure and your device optimized—so you can focus without second-guessing.
Your Vision,
Your Vibe,Perfectly Crafted From personal themes and larger folders to personalized displays and easy data migration, LINK 8 helps you craft a tablet experience that fits your life—seamless, intuitive, and truly personal.
Delight in Every Detail
No Lags. Just Flow WIFI 5+Wireless BT 5.0
Link faster, move freer. With Wi-Fi 5 and wireless BT 5.0, LINK 8 lets you stream, sync, and share without lag—so nothing slows you down, wherever you are.
Go Further.
Stay Found GPS/GLONASS/Beidou/Galileo From hiking trails to road trips, LINK 8 keeps you on course with support for GPS, GLONASS, Beidou, and Galileo. Even offline, your location stays precise and reliable.
Protection Comes
Standard Free Reinforced
Tempered Film LINK 8 comes with a free reinforced tempered film, giving your screen the protection it deserves. Whether you’re commuting, working, or relaxing, it’s one less thing to worry about.
Go Anywhere
Covered Everywhere Free Tablet Cover Unbox more peace of mind. With a free tablet cover included, LINK 8 is ready to go—and built to withstand your daily routine from day one.
Blackview LINK 8 Specifications
  • Model
    Blackview LINK 8
  • Colors
    Starry Grey/Dawn Blue/Cloudy Purple
  • Dimension
    214.2*282.98*8.4mm
  • Weight
    710g
  • Display
    12.7-inch, 2160*1600 resolution,
    90Hz Refresh Rate
  • CPU
    Octa core MediaTek Helio G100, up to 2.2GHz
  • RAM & ROM
    6GB RAM + 256GB ROM, Up to 12GB RAM Expansion
    12GB RAM + 256GB ROM, Up to 24GB RAM Expansion
    LPDDR4X+UFS3.1
  • OS
    DokeOS_P 4.2 Based on Android 15
  • Rear Camera
    16MP Samsung® + 2MP Depth
  • Front Camera
    13MP
  • Battery Capacity
    8400mAh; 18W Fast Charging
  • Speaker
    Quad-BOX Stereo Speakers
  • Wi-Fi
    IEEE802.11 ac/a/b/g/n
  • Navigation
    GPS/GLONASS/Beidou/Galileo
LINK 8
Think Deeper. Work Smarter. Create Bolder
Power That Slips Right Into Your Day With an ultra-slim 8.4mm profile and featherlight 710g body, Blackview LINK 8 slips effortlessly into your day—easy to carry, comfortable to hold, and perfect for reading, streaming, or working wherever life takes you.
8.4mm Ultra-Slim
710g Ultra-light
Fresh Looks in Every Shade
Dawn Blue
Starry Grey
Cloudy Purple
No.1 A Bigger Screen That Moves with You
Bigger Screen, Bigger Freedom 12.7-Inch Ultra-large Display Enjoy more space, less strain with the Blackview LINK 8’s 12.7" 2K+ ultra-large display—perfect for browsing news, scrolling social feeds, or watching your favorite shows. Paired with a 90Hz smart refresh rate, it adapts to your pace, delivering smooth visuals and longer battery life.
2K+ Ultra-Clear Display
90Hz Smart Refresh Rate
178° IPS Full View
300 Nit Brightness
86.03% Screen to Body Ratio
Bring Cinema Home, Wherever You Go 1080P Widevine L1 Support Stream beyond limits with Blackview LINK 8’s 1080P Widevine L1—where cinema-grade clarity meets your daily entertainment. From morning commutes to late-night marathons, dive into visuals that stay sharp, smooth, and breathtaking.
Enveloping Sound That Pulls You In Quad-box Smart-PA Stereo Speakers Hear every note, word, and whisper come alive with Blackview LINK 8’s Quad-box Smart-PA stereo speakers. Whether you're watching movies, on a video call, or just vibing to your favorite playlist, the sound surrounds you—rich, full, and incredibly real.
Split Your Screen, Multiply Your Day Upgraded Split Screen 2.0 Watch content and get things done—all at once. Thanks to upgraded Split Screen 2.0 on Blackview LINK 8, you can enjoy YouTube while replying to emails or follow a recipe while texting, with zero need to pause.
Tap Into Desktop-
Level Multitasking All-new Multi-window
PC Mode 2.0 Navigate your tasks with ease and precision, thanks to Blackview LINK 8’s multi-window PC Mode 2.0, offering a desktop-like interface that lets you switch apps, manage files, and multitask smoothly wherever you are.
Your Thoughts.
Your Strokes.
No Limits Free Stylus Pen Take notes, sketch ideas, or sign documents with ease using the free stylus included with Blackview LINK 8. Whether you're in a meeting or on the move, it’s precise, responsive, and always ready when inspiration strikes.
Docs Ready.
So Are You Built-in WPS Office With WPS Office ready to go on Blackview LINK 8, you can manage documents with ease—view contracts, mark up files, or prep for meetings, all without downloading anything else.
Document
Presentation
Spreadsheet
PDF
Gentle on Your Eyes, Day to Night 3 Eye Protection Modes From bright mornings to quiet nights, Blackview LINK 8 protects your eyes with Reading, Night Light, and Dark Modes—designed to ease strain and help you focus longer, more comfortably.
Reading Mode
Night Light Mode
Dark Mode
All Day. All Play. No Pause 8400mAh Large Battery with 18W Fast Charging Power through your day with Blackview LINK 8’s massive 8400mAh battery—perfect for long classes, binge-watching, or remote work. And when you need a boost, 18W fast charging gets you back on track in no time.
5.2 hrs Website
5 hrs HD Video
5.1 hrs Game
93 hrs Music
528 hrs Standby
No.2 From Load to Launch—Faster Than Ever
Tap. Launch. Go Octa-core MediaTek Helio G100
Built with the Octa-core MediaTek Helio G100 chip, Blackview LINK 8 keeps up with your busy day—launch apps quickly, glide through presentations, or enjoy your favorite content with fluid, stable performance.
6nm Processor Seamless Power-
Efficiency Balance
2x Cortex-A76
2.2 GHz High Performance Cores
6x Cortex-A55
2.0 GHz Energy-Efficient Cores
ARM Mali-G57 GPU
416,360 AnTuTu
Never Skip a Beat, Even at Full Speed Up to 36GB RAM =12GB RAM + 24GB RAM Expansion With up to 36GB of RAM (12GB physical + 24GB expansion), Blackview LINK 8 lets you switch between apps, open large files, and multitask with zero lag—even during your busiest days.
18%

Faster App
Start-up
Store It All. Stress Nothing Built-in 256GB ROM Keep your favorite series, offline maps, work files, and more all in one place. With 256GB ROM, Blackview LINK 8 gives you freedom without compromise.
No.3 See More. Snap Smarter. Unlock Instantly
From Everyday to Extraordinary
16MP + 2MP Rear Cameras
Capture crisp photos and detailed videos with Blackview LINK 8’s 16MP main camera and 2MP depth sensor—perfect for snapping everyday moments, scanning documents, or video-recording on the go. Rear Camera
Depth Camera
Front Camera
Your Best Self, Every Call 13MP Front Camera From Zoom calls to casual selfies, the 13MP front camera on Blackview LINK 8 ensures you're always seen clearly, with natural tones and sharp focus in every frame.
Just a Look.
And You're In Face Unlock
Say goodbye to typing passwords. With Face Unlock on Blackview LINK 8, your tablet recognizes you instantly—perfect for busy mornings or hands-full moments.
Vivid Stories Start Here 1080P Full HD Video Recording Whether filming tutorials, vlogs, or everyday scenes, Blackview LINK 8’s 1080P Full HD video
recording delivers crisp, smooth footage that brings your stories to life.
Your Daily Shortcut to Smart Smart Google Lens Instantly unlock the world around you with Blackview LINK 8’s Smart Google Lens—translate signs, identify objects, or scan codes effortlessly for smarter, faster daily interactions.
No.4 Next-Gen AI. For Work. For Play. For You Doke AI — The Smartest Help Is Here
Smarter Days, One Voice Away Let your voice take the lead. With LINK 8, you get a smart, hands-free helper that listens when you speak, responds when you need it, and makes everyday tasks feel effortless—no taps required.
Voice Wakeup &
Voiceprint
Recognition
Real-time
Voice Interaction
Screen-aware
Assistance
Global Smart
Control
Smarter Tasks.
Faster Wins Hi Doki App Tackle tasks smarter with Hi Doki on LINK 8. From summarizing reports to drafting content or organizing ideas, your intelligent assistant helps you stay ahead—fast, focused, and hands-free.
Next-Gen DeepSeek-R1 From Curiosity to Clarity—In Seconds.
AI Online Search Search live. Stay current. Know more in the moment.
AI Document Parsing Skip the scroll. Spot the highlights instantly.
Smart Tutor Assistant Clear guidance, one question at a time.

AI VisionCraft

(AI Image-to-Image)

Transform your sketches
into stunning visuals.
AI Creative Art (AI Text-to-Image)
Describe it. See it. Make art with words.
AI Sound of Inspiration (AI Text-to-Music)
Type a vibe. Hear it come alive.

Chat with AI

(Multiple AI Characters)

Talk to AI that gets you—each with
a personality of its own.
ImageX App Tap, Edit, Wow On LINK 8, the ImageX app gives you 18 smart tools to enhance, refine, and have fun with every shot. From pro-level edits to playful effects, it’s your personal studio—quick, creative, and right at your fingertips.
VidGen App Snap It. Style It.
Story It. Snap. Drop. Watch it move. VidGen on LINK 8 makes turning your pics into cinematic clips effortless and fun.
Soundle App Your Mood, Your Music Feel the rhythm of your emotions with LINK 8’s Soundle App—choose a vibe, shape the sound, and watch your mood become music. *A 30-day free trial is available for all Doke AI apps,
providing full access to every AI feature with no limitations.
No.5 Latest DokeOS_P 4.2 (Android 15) Convenience & Efficiency↑ Fluency↑ Privacy↑ Customization↑
Next-Level Ease, Right at Your Fingertips Stay ahead with the latest DokeOS_P 4.2 (Android 15) on LINK 8 — now featuring Smart Pictures and Notebook. Enjoy seamless browsing, intelligent game suggestions, and personalized search, all effortlessly at your fingertips.
Efficiency That Feels Effortless. With LINK 8, you can share files in a flash using EasyShare, keep work and life separate with the Workspace App, and stay on task with a thoughtfully designed timer. Each tool is built to simplify your workflow, boost productivity, and fit your lifestyle—no friction, just focus.
Secure Your World
Focus Your Mind Whether you're banking, browsing, or messaging, LINK 8’s Privacy Control and smart system tools keep your data secure and your device optimized—so you can focus without second-guessing.
Your Vision,
Your Vibe,Perfectly Crafted From personal themes and larger folders to personalized displays and easy data migration, LINK 8 helps you craft a tablet experience that fits your life—seamless, intuitive, and truly personal.
Delight in Every Detail
No Lags. Just Flow WIFI 5+Wireless BT 5.0
Link faster, move freer. With Wi-Fi 5 and wireless BT 5.0, LINK 8 lets you stream, sync, and share without lag—so nothing slows you down, wherever you are.
Go Further.
Stay Found GPS/GLONASS/Beidou/Galileo From hiking trails to road trips, LINK 8 keeps you on course with support for GPS, GLONASS, Beidou, and Galileo. Even offline, your location stays precise and reliable.
Protection Comes
Standard Free Reinforced
Tempered Film LINK 8 comes with a free reinforced tempered film, giving your screen the protection it deserves. Whether you’re commuting, working, or relaxing, it’s one less thing to worry about.
Go Anywhere
Covered Everywhere Free Tablet Cover Unbox more peace of mind. With a free tablet cover included, LINK 8 is ready to go—and built to withstand your daily routine from day one.
Blackview LINK 8 Specifications
  • Model
    Blackview LINK 8
  • Colors
    Starry Grey/Dawn Blue/Cloudy Purple
  • Dimension
    214.2*282.98*8.4mm
  • Weight
    710g
  • Display
    12.7-inch, 2160*1600 resolution,
    90Hz Refresh Rate
  • CPU
    Octa core MediaTek Helio G100, up to 2.2GHz
  • RAM & ROM
    6GB RAM + 256GB ROM, Up to 12GB RAM Expansion
    12GB RAM + 256GB ROM, Up to 24GB RAM Expansion
    LPDDR4X+UFS3.1
  • OS
    DokeOS_P 4.2 Based on Android 15
  • Rear Camera
    16MP Samsung® + 2MP Depth
  • Front Camera
    13MP
  • Battery Capacity
    8400mAh; 18W Fast Charging
  • Speaker
    Quad-BOX Stereo Speakers
  • Wi-Fi
    IEEE802.11 ac/a/b/g/n
  • Navigation
    GPS/GLONASS/Beidou/Galileo
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 83812837766

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4.6 ★★★★★
Based on 13 reviews
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Product Reviews
A
Verified Purchase
Amazon Customer
Houston, US
★★★★★ 5
Quiet, that's about the only good quality
UPDATE: Moving to 5 stars! Quickly after my 2 star review (below) the seller reached out and askked to exchange the defective product for an upgraded model at no cost to me. They were attentive and quick in responding, and I received a replacement version that also included the mopping functionality (The first didn't have this), and it works as expected. Customer service was too notch. I wouldn't hesitate to buy again. This is a lot quieter than my original Roomba, that is still running strong...but I wanted a 2nd robot vac so I could run one on the main floor and 2nd floor of my home. This one doesn't fit the bill, and I will be returning. I ran it while I was at home, and it stopped 4 times, telling me I needed to clean the brush. There was absolutely nothing bound on the brush any of the times. But had I not been home, it wouldn't have finished cleaning because it stops completely when it thinks there is hair. Then, another time, it just stopped running. It didn't say anything, so I don't know why it stopped. I assume it thought it was done, but the whole level of my home wasn't finished. This was all in just the one time I attempted to run it for 1 cycle. When I pushed the start button again, it said something to the effect of starting cleaning, so that's what makes me assume the last cycle was over. It does clean well, and is very quiet; however, it just stops for no reason far too often. I want it to run while I'm at the office, which obviously won't work if I have to be here babysitting it for the imaginary dirt on the brush. This will unfortunately be getting returned. I think I'll stick to the Roomba brand, as I have far less issues with my 10+ year old vac than this new one with all the nice features.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 4, 2025
J
Verified Purchase
Jason G.
Waukegan, US
★★★★★ 3
Decent robot vacuum, but struggles with dog hair
The setup was straightforward and the self-empty station is a nice feature. It navigates the house fairly well and does a decent job picking up everyday dust and debris on hard floors. Where it struggles is with dog hair. With a shedding dog in the house, I noticed it tends to leave behind quite a bit of hair, especially along edges and in areas where it tends to accumulate. It works better for lighter debris but doesn’t seem powerful enough to keep up with heavier pet hair. Pros: Easy setup and app integration Self-empty station is convenient Navigates rooms fairly well Cons: Struggles with dog hair Not as strong as expected for pet households Bottom Line: This vacuum works fine for general cleaning and light debris, but if you have a dog that sheds a lot, it may not keep up as well as expected. For pet owners specifically, it might not be the best fit.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 11, 2026
T
Verified Purchase
The Memaw
Birmingham, US
★★★★★ 1
Very Disappointed with this Vacuum
After having a Shark Robot Vacuum for many years, my husband decided to upgrade to newer technology (easier boundary settings, better mapping etc) On a good note, when this thing works - it works great. One of my biggest complaints with the Shark was I had to put physical boundary strips at the top of the stairs etc. This Eufy is very easy to set "no go zones" on the app, works famously in that aspect. This vac also seems to "work" in a more organized manner. I can see on the app exactly what was cleaned after every scheduled cleaning etc. The Shark would just buzz around the house all willy nilly, but this Eufy seems to be very organized in the cleaning, not missing anywhere. Now for the most aggravating part. I have my Eufy scheduled to clean every night @ 1:00 am, while we are sleeping. Most nights @ 1:15 am I get a notification on my phone "Roller Brush Stuck". Well obviously I don't see the notification until morning. I go "find" Eufy (which is easy with the app - shows you right where she is - another nice thing compared to the Shark) Pull the Roller Brush, which mind you, nothing is wrong with, it is not stuck, there is nothing wrapped around it etc. Put it back in & restart. This has done this since day one, brand new out of the box. After doing some scouring of the Internet, I see that this is a big complaint with many other owners of this model. From what I gather, Eufy is aware of this and it is a known problem. I called Eufy Customer Care after about using this for one week. The phone call lasted over 45 minutes (part of my life that I will never get back!) Now mind you, the representative was very helpful & thorough. We walked through a couple procedures, (The Rep had me pull the roller brush etc & report to her what I was "seeing") Which again, I had performed everything the Rep had me do religiously for the past week, but No, she like wouldn't take my word for it, I had to do all this again while on the phone with her - - almost like she didn't believe me at first. Next, the Rep offered to send me a "newer design roller brush" Ok, cool, if it solves the problem let's do it - I just wanted to get off the phone & on with my day. Oh wait, there are no new design roller brushes in stock. Now I'm told to send just the robot back (not the dock) I told the Rep to send me a call tag, as I wasn't going to pay shipping on a "brand new used one week" item. Oh wait, now she has located the replacement roller brushes. So here we are back to the original solution, she will send me a replacement roller brush. Took my name, my address, phone number, name of first & last born children etc. Just a long drawn out process to send me the "fix" for their known manufacture problem. So to make my long story even longer, here I sit a month and a 1/2 later without ever receiving the replacement brush and an unreliable product who doesn't complete her "mission" most nights. I wish this vacuum was still within the 30 day Amazon return period, because I would have sent it back after experiencing this defect. However my husband had bought this for me for Christmas (before the date that Amazon offers their extended holiday returns window) I didn't even unbox this vacuum before the 30 days were up. The App with the mapping & the expansive scheduling options is great compared to the Shark, but I bought the Eufy to vacuum, which she fails @ nightly.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 5, 2026
L
Verified Purchase
L. S. Brodsky
Cuba, US
★★★★★ 5
Absolutely amazing! Working flawlessly for over a month, so far.
Color: White
I am very pleased with the performance so far. The strengths are the ease of setup, the accuracy of its mapping and carpet/floor recognition, the quality of its cleaning and mopping, and the entertainment of just watching. There are weaknesses. The documentation is sparse and pretty useless and tech support has been ghosting me..no responses. So hunt and peck with the App, mostly. Hard to really customize by trial and error. While it vacuums very well, it does not empty as well, really requiring the owner to manually empty the dust bin. No big deal. Maintenance recommendations are hidden on the website and I suspect it is advisable to do some maintenance after every use. The strengths win, however.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 23, 2026
T
Verified Purchase
TLC
Waukegan, US
★★★★★ 5
User friendly, Pet Hair Approved, Quite Powerful Robot Vacuum
Color: White
We prviously had an Eureka E10 vacuum and mop robot for 4 years. We had no idea what we were missing until we purchased this Narwal Freo X10 Pro. It maps very fast. It is extremely quite. The vacuum then mop with a refreshed mop head solution is much better than dragging around a robot mop pad with no way to clean it without removing and washing it. We have 3 Australian Sheppards that shed alot. This was the number one concern, whereas the prvious unit needed daily attention. Not a single hair tangle in the floating rotating brush of this unique Narwal Freo X10 Pro Robot vacuum. 4 months of no robot management is wonderful. The application was easy to use with a ton of customizable options. The AI option to recognize various floor types and throw rugs ensures a complete clean and quick simple setup. Lastly the price vs product was very reasonable. Great product! After spending many months researching, we are glad we made this investment.
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Reviewed in the United States on December 5, 2025

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